Managing People at Work

If you’re preparing to deliver a presentation to the top brass, remember three words: Less is more. Impatient CEOs want your conclusion, pronto.

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If you maintain a hard-driving, all-business-all-the-time personality, you may lose a chance to extract extra effort from your team. It’s better to project good-natured humor that raises everyone’s comfort level.

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You already know to scold employees in private. You don’t want to embarrass them at the same time that you’re criticizing some aspect of their performance. But reprimanding in private doesn’t excuse you from speaking diplomatically.

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At the low point of the recent recession, managers who let their guard down lost a chance to uplift their employees. Fretting, exasperated supervisors left their subordinates feeling like helpless victims. To alleviate swirling anxiety at work, open the floodgates so that people can commiserate in a supportive environment.

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According to the American Journal of Clinical Nutrition, 49% of the people who skip breakfast are overweight or obese. Unfortunately, those individuals can grow accustomed to eating more as the day wears on.

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Fear and uncertainty are bad enough in our personal lives. But when you’re a manager facing lots of scary unknowns, you need to adopt a two-prong approach: find a way to cope individually and then devise a strategy to reassure employees.

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You set goals for your employees and map steps they can take to achieve them. You also listen to your team and choose goals accordingly. But even if you gain their buy-in and support their efforts in goal attainment, there’s often a critical missing piece: Do your workers think they can reach the goal?

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Sometimes, the smartest people make the worst presenters. Their vast knowledge and mastery of industry jargon or technical details turn them into drones with slides.

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After 60 years of building businesses, Jack Nadel knows about managing people. And he’s devised a simple success formula. “You succeed with relationships, results and rewards,” says Nadel.

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Managers, like everyone else, are more comfortable and more skilled sticking to old patterns rather than embracing new ones. Experience may teach us certain lessons that become entrenched.

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