Managing People at Work

We all hear about the importance of networking, but how do you measure the strength of your networking skills? Take this quiz and find out.

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How well do you work with other team leaders in your organization? That’s an important question, because without good peer relationships, it’s very difficult to coordinate projects or work cooperatively across team lines.

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Sometimes, your work processes get hung up on burdensome paperwork requirements—including ones that, over time, you’ve imposed on yourself. Don’t be afraid to ask whether the forms and reports you handle are both necessary and effective …

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Assessment tools like pre-employment tests and simulations, once the exclusive province of the biggest firms seeking to fill their highest-profile positions, have become popular in all kinds of workplaces.

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Employees who are competent, yet complacent pose a challenge to many front-line managers. Sometimes, it’s best (and easiest) to chalk their lack of drive up to personality and leave it at that. But managers need to get their people to work at their full potential.

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Even in workplaces where casual dress is the norm, managers and leaders wonder whether they should be dressing differently—that is, better—than their team members. Here are some points to consider:

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You’re the operations supervisor of a plant in a rural area where people know each other well, and you and your people enjoy the friendly atmosphere that prevails on the plant floor. The problem is, some people have been taking advantage of that atmosphere. And they aren’t even employees …

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Experts say that reports of conflict between older workers and younger managers are greatly exaggerated—but generation gaps do create issues that both sides need to address. Here are some questions to ask:

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In the wake of corporate scandals, many enterprises have beefed up their ethics programs. But managers are now reporting cases of ethical overkill—employees blowing the whistle in every case where they think policies might have been violated.

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There’s no better way to find out how well your team is performing (and whether you’re getting better or worse) than by asking the people you serve. Whether these customers are inside or outside the organization, they can provide more important information than any other possible source.

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