Managing People at Work

We’ve all been in meetings that wasted our time. And we’ve said so—after the meeting, when it was too late. Here’s how to get that feedback on your own meetings when you need it:

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It’s hard to have a healthy team unless the members trust each other and the enterprise, and both of those require trust between the team and its manager. Take the following quiz to find out if you’re trustworthy.

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Tempers flare all the time in the workplace, and managers need to know how to quickly calm down employees whose anger gets out of hand. Here’s a step-by-step strategy you can use:

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For decades, managers in the U.S. have been challenged by the tricky issue of religion in the workplace. If every worker has a legally protected right to religious freedom, what does an employer do when different workers’ religious beliefs (or lack of them) come into conflict?

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Here are the “seemingly small behaviors … that would apply anywhere” that Dennis Snow says define a true professional.

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As a front-line manager, you can tell firsthand when you’ve made a good hire or not. Right? Well, it depends. If you’re trying to help your enterprise assess its overall “quality of hire”—that is, to measure the effectiveness of its recruiting and staffing strategies—then you need to focus on metrics that capture why you think a new hire is or isn’t successful.

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“Well, of course, Davia didn’t volunteer to help out with the end-of-year inventory,” Aida tells you. “She’s mad at you.” You’re surprised to hear this. “Why?”

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Experts can’t emphasize enough how important it is for managers to take an active role in helping employees get back to work after injury or illness.

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Sir Alan Sugar, founder of Britain’s computers-and-electronics giant Amstrad, offers advice that’s more down-to-earth and useful than what’s on offer in the various books spawned by Donald Trump and the U.S. “Apprentice.”

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Some people use the words interchangeably, but for most of us the traditional boss is someone who turns employees off, while a leader turns them on. So it’s valuable to understand how to be a leader instead of a boss.

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