Manager's Legal Bulletin

In a new CareerBuilder survey, 34% of hiring managers said they are placing greater emphasis on emotional intelligence (EI) when hiring and promoting employees.

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Suppose fall is the company’s busiest period of the year, a time for overtime and seven-day shifts. A veteran employee asks for time off so she could help chaperone her daughter’s class field trip, and you turn her down. She calls in sick on that date. What would you do?

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Which personal attributes would make an employee less appealing for a promotion? Well, if body art is high on your list, you’re not alone.

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Talk about a clear violation of the Pregnancy Discrimination Act: When a female applied for a job at a fast-food restaurant in Phoenix, the general manager told her, “You’re pregnant. We can’t hire you.”

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Whether a company wins, loses or dodges a sexual harassment lawsuit often hinges on how its managers react to employees’ complaints, comments and behavior. It’s a gray area. How much do you know?

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An employee suddenly says, “You rate my production as average and tell me I should do better. My numbers are the same as Mary’s, but you gave her an excellent rating. Does it have anything to do with the fact that I’m black and Mary’s white?” You be the judge:

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To be an effective team leader, it’s important to avoid talking too much and listening too little. Here are some strategies that can help you master active listening.

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