Sooner or later, a manager must be the bearer of bad news. If it’s a termination or disciplinary notice, employees may react with anger. To help keep an irate employee under control, you must keep yourself under control. Here are six tips:
Q. A worker in my department is in his 70s and starting to slow down. The job he performs is very physical and I’m afraid he’s going to get hurt. I’d like to get rid of him before he hurts himself or someone else. What should I do?
The entitlement mentality comes in all colors of the rainbow, from employees complaining if they have to work late, demanding perks, wanting to be consulted before any workplace change is made, and thinking they can do no wrong. Tips on how to burst employees’ “me me me” bubbles:
Standard practice is to toss an applicant’s résumé into the “no” pile if they are too qualified for the position. Why waste your time on someone who is going to want too much money or will leave as soon as something better comes along? There are plenty of reasons why—and why your assumptions about them may be wrong.
As the temperatures rise, so, too, will pant and skirt lengths, as employees begin dressing in their favorite “keeping-cool” summer attire. Now it’s up to the manager to handle these infractions—if the company has a dress code. Tips for that uncomfortable chat:
When an employee converted to the Sikh religion, managers at the AutoZone began asking him if he had joined Al-Qaeda and whether he was a terrorist, according to an EEOC lawsuit.
If you think the American with Disabilities Act only covers workers with physical disabilities, think again.
Erroneous assumptions about overqualified candidates may cause you to miss out on a great employee and lead to a discrimination claim, so it’s important to change your mindset. Here are three myths concerning “overqualified” job candidates:
While Title VII prohibits discrimination based on any race or either gender, minorities and women aren’t the only ones protected by the law. So-called “reverse” discrimination claims are rarer, but they do exist. Important: Managers must not ignore or make light of complaints by white, male employees because of the following misguided beliefs.
Post-termination communication is one area in which managers can get into trouble. Managers should follow these best practices when communicating about an employee’s departure.