When store manager Tony Rohr gave his employees the day off on Thanksgiving instead of opening his Pizza Hut location in Elkhart, Indiana, he was asked to submit a letter of resignation. But now the company has offered to rehire the man who insisted that Thanksgiving should be spent with one’s family.
Apps for smartphones and tablets make business easier. In Industry Week, Jeffrey Hayzlett, former chief marketing officer at Kodak, picks these best apps for business.
Lots of people have great ideas. Not many execute them. Malcom McLean saw what needed to be done to streamline shipping, but it would take him 20 years to make it happen.
By publicly scolding an employee, you may feel like you’ve sent a loud-and-clear message. But it comes at a risk: A solid contributor might quit. Joel Manby offers a case in point.
Lead the charge when you see a challenge … Get past your limitations … Take the time to be concise.
Bob Lutz spent many years as the No. 2 executive at big car companies, working closely with the CEO. He learned how to get along with his bosses while correcting their blunders.
A recent survey of executives revealed that success often means following the road wherever it happens to take you.
While top CEOs don’t necessarily know all the answers, they display passionate curiosity with almost everyone they meet. Their ability to ask questions and expand their horizons gives them a fuller understanding of complex issues.
Rob Eberle, president and chief executive of Bottomline Technologies, cites three things as his primary roles as CEO: bring in new talent, help his people get better each year and listen to them. “The technology today won’t be the technology tomorrow,” he says. “It’s the people that matter most.”
Tech firms are known for hiring the smartest people, not necessarily the most adept at leading others. If leadership development seems challenging in your operation, ask yourself these questions.