Executive Leadership

With the Huffington Post, Arianna Huffington beat the media establishment by creating a world in which everything is interesting and nothing is durable. The site is built on thousands of blogs, all unpaid. “HuffPo” also is particularly adept at outsmarting competitors.

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For Brian Walker, leadership and inspiration go hand in hand. The CEO of Herman Miller wants the company’s roughly 5,700 employees to love their jobs, so he reminds his staff that the company’s goal is “to create a better world around you.”

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Nothing is what happens when you go through the motions instead of digging into social media to advance the goals of your organization.

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Pressed to the limits by his workload, Stephen Shapiro analyzed all the activities on his plate and found only a small percentage of them truly mattered. Within two weeks, he had re­­duced his weekly work hours from 110 to 20. What can be learned from this speaker and consultant’s example?

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Jay Anders sought to change the way his company trained its 9,000 employees to grow into leaders. So he shifted its focus from traditional classroom seminars to self-directed resources.

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Most CEOs do not tweet. Are they missing something? The pervasiveness of social media affords leaders a golden opportunity to connect directly with employees, customers and the public. Twitter offers a particularly easy and effective channel for executive outreach.

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Deciding whether to trust an em­­ployee, contractor or partner, start from a position of unbiased clarity and don’t rely on one’s sterling reputation.

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Learn from BP’s mistakes not to fall for your own advertising.

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If you travel a lot and run up against airline delays and lost luggage, you may be able to get faster service via Twitter than by using a squirrelly airline app, calling or standing in line to rebook.

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“We’re in an industry with 115% annual turnover,” says Brian Fielkow, president and CEO of Jetco Delivery. “Our raw number is about one-third of that.” How does he craft a culture than resonates with employees?

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