Executive Leadership — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Page 289
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Executive Leadership

Like many dot-com era technology pioneers,William Norris ran a wildly
innovative operation where the geeks called the shots and everyone
treated them like royalty.

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During a merger, managers often agree to commitments they can’t
achieve. As the post-merger leader, you need to watch out for managers
who made overzealous agreements during the negotiations. Lend a helping
hand if managers say:

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The first President Bush possessed a deft touch with volunteers, staff
and media that made them want to follow him as early as the 1980
presidential campaign, in which Bush bowed out after Ronald Reagan
overtook him.

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Tony, a New York City cabbie, used to be a marine biologist back in
India but couldn’t land a high-paying job in America. Like a lot of
folks, he thought that “making it” required never asking for help.

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All successful organizations innovate. Otherwise, how could they
survive? Yet winning organizations usually have one innovation that is
especially visible:

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Sweat the small stuff in your day-to-day dealings with the people you
lead, says Teresa Amabile, a professor and researcher for the Harvard
Business School.

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When a great idea or a notable success emerges, give credit all around:

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Early in his career, Michael Critelli, now CEO of Pitney Bowes, failed
to make partner but learned a useful lesson from a painful episode.

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In case you think only “yes men” get ahead, think again.

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Carmine Romano, who manages the world’s biggest aircraft maintenance
facility, wasn’t thrilled when told in 2004 that the only way to avoid
bankruptcy was to start sharing power with his American Airlines
mechanics. Things hadn’t gone real smoothly over the years.

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