When Kevin Rollins took over as chief executive at Dell last year, he arrived just in time to see profits begin to slump. Rollins could’ve blamed a saturated marketplace or other external
factors. Instead, he decided that poor management was to blame. In a
gutsy upside-down move to shake things up, he asked employees to review
their bosses’ performance.
Most leaders think they need to flaunt some grand vision to win over
employees, but it ain’t necessarily so, says Tom Davenport, author of Human Capital.
At the end of the 19th century, Buffalo Bill Cody built the most famous
Wild West show the world has ever seen … and laid the groundwork for
the entertainment business as we know it today. Here’s how he did it:
Gauge your people’s leadership potential by letting them drive you somewhere.
Assess the impression your people leave on customers and clients, with this simple exercise:
Disavow these 5 leadership myths:
U.S. business leaders tend to be professional managers with fewer
family and political ties than leaders elsewhere, says one Harvard
business professor who’s studied the issue. Because of this relative
independence from family and politics in business, the research
indicates, Americans use a greater variety of leadership styles. Which one of these describes you?
After assuming command of a ship, Navy Capt. Michael Abrashoff spent his first days simply
observing. He noticed that his young crew was smart, skilled and full
of good ideas. Those ideas usually went nowhere, though, because nobody
in charge ever listened to them. Here’s how aggressive listening helped both Abrashoff and his crew:
Stand out from other execs— who often hide behind e-mail and voice mail
Choose the most reliable job applicants by passing over any who bad-mouth previous employers or bosses.