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Executive Leadership

When you lead town hall meetings and other presentations over the phone, you must find ways to raise employees’ alertness level. But how can you connect with dozens of listeners if you cannot see them?

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According to a paper by researchers at the University of Georgia and Penn State, CEOs matter to their companies to a greater degree than ever before.

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Here are Disney/ABC Television group president Anne Sweeney’s three rules for being a great leader.

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After Charalambos Vlachoutsicos advised a private equity fund to invest in a Romanian flour mill, the real challenge began. Suspicious of the mill’s new owners, the Romanian employees worried they’d be laid off. Heeding a Romanian friend’s advice, Vlachoutsicos embraced transparency.

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Even though Atul Gawande is at the top of his profession—he’s a leading surgeon, journalist and winner of a MacArthur “genius” grant—he knows he’s capable of improving his professional performance. That’s why he hired a coach.

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In October 2008, Fred Tomczyk spent his first month as TD Ameritrade’s CEO under fire. He found himself running the financial services firm amid a punishing global economic crisis. He decided to overhaul the firm’s business model.

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Do more five-minute favors … Learn three lessons from the CEO of Warby Parker … Reverse the odds with a bold act.

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It’s been a tricky first few months as General Motors’ new CEO for Mary Barra, who is faced this week with testifying before a Congressional committee investigating GM’s controversial handling of a recall of vehicles that many believe came way too late.

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The 20th century guru of self-help, Dale Carnegie, followed his own recipe for success, becoming a crisp speaker, confronting fear and learning what people want. Here’s how he put it:

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No one thinks of Applebee’s, the restaurant chain, as a purveyor of fine dining. So Julia Stewart, CEO of parent company Dine Equity, sees Applebee’s for what it is.

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