Colette Carlson

As many companies cut back on expenses and, in some instances, cut staff, how do you maintain your edge and ask for what your department needs without immediately seeing your request denied? Tell a tale, become a storyteller and see your words make an impact.

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Feeling overwhelmed by the state of the world economy? I overheard a woman say she was worried about calling in sick because she was afraid her employer might fire her. This, to me, represents the difference between a career and a job. Years ago, these two words may have meant the same thing, but they don’t anymore.

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What does an Oreo cookie cream filling have in common with administrative professionals? Everything! Without that cream, there’s no magic center that holds it together. You’re left with two chocolate disks sitting there waiting for something special to happen. The special ingredient: you.

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Anytime you thrust people together, whether work related or family related, you come across a “toxic taker.” Toxic takers poison your environment, and you need to take action against them. Here are some survival tactics.

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America’s foremost business philosopher, Jim Rohn, says the biggest mistake people make is thinking they work for someone else, rather than themselves. When you pretend that you work for yourself, you’re more apt to take initiative. Here’s why.

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In the past month, have you asked someone to lunch who has made an impact on your life and career? If you’re drawing a blank, make a date and go out to lunch! Lunch is one of the few places left during business hours where people actually talk to each other without being interrupted. It reminds us to connect, ask questions, listen and learn.

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He says/she says

by Colette Carlson on February 1, 2009 7:00pm

in Workplace Communication

Life would be simpler if we all spoke the same language. Not only do many of us speak completely different languages based on culture, but we also speak different languages based on gender. Neither style is better than the other; they’re just different.

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If you work with someone of the opposite sex, you’ll have a more productive relationship if you understand how you both process information. Men’s thoughts are compartmentalized, like a waffle. Women, on the other hand, are aware of everything going on in their environment. They have global attention and are all over the plate … think syrup!

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If you want people to change their behavior, tell them what you want, rather than what you don’t want …

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“I  know you were looking forward to going to the conference, but we’re not able to send you this year,” Melanie’s boss explained. “Oh, that’s OK,” she sheepishly replies … What do you do if you’re a “that’s OK” person? Find the courage to speak your truth.

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