Colette Carlson

By now you’ve heard the expression the one thing we can count on is change. A cliché, but true. Why is it so hard for many of us to make long-lasting, behavioral changes even when we want to? Here’s why:

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Are any of you like I used to be? Always available to listen, motivate, brainstorm and basically provide your friends, family and colleagues with whatever they needed to play an outstanding game while you watched from the sidelines? After years of watching everyone take my advice, execute the perfect play and score, I was left with two distinct thoughts. One, it stinks being on the bench, and two, if they can do it, so can I. And so can you!

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“I feel like I’m talking to a wall!” Judy told her co-worker over lunch. “Whether at home or work, I find myself repeating my requests as everyone is just too darn busy to stop what they’re doing and truly listen!” Do you often feel as if your words are falling on deaf ears? Learn to listen with L-O-V-E.

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Tina Turner may belt out, “What’s love got to do with it?” but my own rendition is “What’s age got to do with it?” Too often, I come across individuals who say they’d like to apply for such and such position but their age is a hindrance … Your age can work in your favor if you let it. Decide to go for it no matter how many times you’ve circled the sun.

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Have you ever worked with someone who made a mistake and denied it? You’re sitting there fuming while he points the finger at someone else. Not really the way to earn Brownie points from your fellow co-workers, is it? How should you act? Here are five steps to follow:

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Psst! The scoop on gossip

by Colette Carlson on September 21, 2009 11:00am

in Firing, Human Resources

We certainly don’t want to be the subject of gossip, and we know gossip isn’t kind, so why does it occur? Because people need their gossip fix. We’re preprogrammed for it: It comes standard in all human beings. But does that make gossiping OK?

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We’ve all been put in situations where opinionated people force us to talk about something that we don’t care to discuss. What do you say in these awkward, challenging moments that allows you to speak your truth, yet leave another’s respect intact? Try out the following techniques:

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As many companies cut back on expenses and, in some instances, cut staff, how do you maintain your edge and ask for what your department needs without immediately seeing your request denied? Tell a tale, become a storyteller and see your words make an impact.

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Feeling overwhelmed by the state of the world economy? I overheard a woman say she was worried about calling in sick because she was afraid her employer might fire her. This, to me, represents the difference between a career and a job. Years ago, these two words may have meant the same thing, but they don’t anymore.

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What does an Oreo cookie cream filling have in common with administrative professionals? Everything! Without that cream, there’s no magic center that holds it together. You’re left with two chocolate disks sitting there waiting for something special to happen. The special ingredient: you.

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