Colette Carlson

When I ask the question, “Do you validate?” I’m not referring to my garage parking stub, but rather do you take the time to make others feel worthy? Do you validate co-workers’, colleagues’ and clients’ feelings regularly? Learn how to validate others to truly create a positive connection in the workplace—and you’ll walk away feeling validated, too.

{ 0 comments }

Wanting to be “right” can often take your career in the wrong direction. You become unlikeable. There’s a clear distinction between being an informative and engaging individual (very likeable qualities) and someone who always expresses her opinions as fact and needs to have the last word.

{ 0 comments }

Landing a new position at a company can be thrilling, but the opportunity often comes with new-job jitters. What to do when you’re the new kid on the block? Follow these strategies to build your confidence and maximize the moment:

{ 0 comments }

Encouraging admin professionals to ask clearly and directly for what they need is a core strategy for success. Some individ­uals are very comfortable asking ­others for what they want, but they’re not Askers. Instead, they’re Takers. Let me describe the difference.

{ 0 comments }

Need to persuade a co-worker to embrace a new policy? Want buy-in from your supervisor to pay for your association fee? People are more likely to be persuaded when you share examples, references or testimonials from others they feel are just like them. It’s called Social Proof.

{ 0 comments }

Depending on our personal history, values, beliefs, language and culture, we bring a unique perspective to the workplace. Our perspective is what creates the stories we use to justify our behavior for taking or not taking action. These same stories explain our successes and failures and how we deal with others.

{ 0 comments }

Like it or not, life is easier when you’re easy to like. People want to spend time with you, work with you, promote you, include you, vote for you and do more things for you. So what’s your like-factor quotient?

{ 0 comments }

If you’re like most people, the last thing you want to hear after you’ve finally worked up your nerve to ask for what you want is a big, fat no. Rejection isn’t fun. But rejection is a great time to take stock.

{ 0 comments }

Out-of-Alignment?

by Colette Carlson on January 12, 2011 9:00am

in Workplace Communication

Is there a gap that feels as big as the Grand Canyon between your aspirations and your accomplishments, between the dreams you want to achieve and the reality of your current circumstances? Why do we think one thing, say another and then do something else? It’s because we’re what I call out-of-alignment.

{ 0 comments }

“I’m worried the team won’t like my suggestions.” “I’m worried I didn’t give my boss enough time between flights.” “I’m worried they’ll eliminate my position.” Everybody worries sometimes, but too much worrying becomes a mental bad habit that costs time, money and personal sanity. What to do instead? Make worry WORK for you.

{ 0 comments }

Page 6 of 9« First...567...Last »