Managers spend a good part of the workday listening to other people. But bear in mind, there’s a big difference between “passive” and “active” listening. In many cases, managers are too busy thinking about their response rather than listening to the employee’s full statement. In a business setting, this lack of attention can result in costly mistakes, wasted time, poor service and management failure.
Remind upper-level managers: When a supervisor or mid-level manager makes comments that could be construed as racist or religiously motivated, it pays to act fast. In fact, firing the responsible manager sometimes can be the best way to go. That way, if the employee he disparaged later gets turned down for a promotion or a raise, it will be much harder for an attorney to show a connection between the supervisor’s biased views and the denied opportunity …
Business Management Daily announces a new free resource for employers, attorneys, HR professionals and managers on federal and state overtime labor laws. Download a copy of Overtime Labor Law: 6 compliance tips to avoid FLSA overtime lawsuits, wage-and-hour labor audits and FLSA exemption mistakes at www.businessmanagementdaily.com/Overtime-labor-law.
If you find yourself seeking new employment, consider taking proactive, positive approaches. All hinge on online methods, which 40% of new job seekers use in their searches (2008 Spherion Emerging Workforce Study).
You may have noticed more people than usual lurking outside your executive’s door. That’s because economic fears are prompting more employees to eavesdrop and gossip about what might happen next at their workplaces…
This year’s flu season may be particularly disruptive, as the regular seasonal flu is expected to be joined by the novel H1N1 flu. Find out what HR can and should do now to start preparing for the flu season, in order to keep your workforce safe and minimize disruption to your business operations. Also included are immediate steps to take should the flu strike your workplace.
You’ve been hearing a lot about creating value at work, especially lately, right? Being an intrapreneur is one way to do it. Intrapreneurs create a new process, product or service where they currently work. It’s like being an entrepreneur, but without venturing off to start your own business. It’s what Google famously allowed its employees time to do.
Discipline and termination meetings are emotionally charged events that carry the potential for nasty words, hurt feelings and even legal troubles. As a manager, you never know how employees will respond to discipline or firings. But you need to be prepared for anything—including employees who “let it all out” in long, loud rants. Follow these four do’s and don’ts to defuse rants and avoid lawsuits:
When fans of natural cosmetics maker Burt’s Bees learned the company was selling itself to Clorox, a buzz of protest followed, as customers complained the bleach maker was not environmentally friendly. In response, CEO John Replogle went blogging …
How do you deal with problem employees? Expert HR trainer Amy Henderson says supervisors’ discussions should focus on four points when addressing problem behavior.