Regular attendance is obviously a key job function for most of your employees. But despite your freedom to set and enforce attendance rules, you also face key legal hurdles to your attendance policy, including complying with the FMLA and ADA. Manage absenteeism by establishing a reasonable and specific attendance policy that incorporates your organization’s needs and the functional requirements of various work areas and employee functions. A sound attendance policy should cover all of the following:
Google, the king of search engines, recently set out on a search of its own—to identify the qualities that make the highest quality managers at Google Inc., and then to replicate those qualities across the entire company. The end result: a simple, yet elegant, list of eight management practices that the best Google managers consistently do.
Just the facts, ma’am. Your employee handbooks should clearly state your organization’s rules and benefits without including any excess or superfluous language. If you embellish the document with needless explanations, you may end up eating your words …
Negative feedback requires a manager to motivate, counsel and criticize in a way that alerts employees to where the problems lie and what must be done to solve them. Fortunately, it’s a skill that can be learned.
Most lawsuits are not triggered by great injustices. Instead, simple management mistakes and perceived slights start the snowball of discontent rolling downhill toward the courtroom. Here are 12 of the biggest manager mistakes that harm an organization’s credibility in court.
Sorting through files can seem like an archeological dig. Every time someone new comes in, that person doesn’t understand the previous system and builds a new set of files—electronic and paper—on top.
“I hate taking minutes. What do I write down? How do I know what’s important?” Streamline your minute-taking by recording notes as bullet points. Distill any conversation down to its essentials.
The economy is a shambles, and employers are doing everything they can to stay in business. That includes terminations, salary and wage cuts and temporary furloughs. Nearly every one of those moves carries litigation risk. With little to lose, more and more employees are willing to stake bias claims, hoping to score a big settlement. Their allies are attorneys who will look for any reason to sue. What should employers do?
These seven phrases won’t get an admin noticed—at least, not in a good way, says Dave Willmer, the executive director of OfficeTeam. He recently compiled a list of the words your manager doesn’t want to hear:
Job interviews present a minefield of legal problems. One wrong question could spark a discrimination lawsuit. That’s why you should never “wing it” during interviews. Instead, create a list of interview questions and make sure every question asks for job-related information that will help in the selection process. To avoid the appearance of discrimination during interviews, do not ask the following 25 questions: