BMD Editors

Loyalty and engagement metrics are leading indicators of what consumers think and, more important, how they are going to behave in the real-world marketplace. Robert Passikoff has examined those key metrics and believes the following four trends will have a direct impact on the success or failure of brand marketing efforts in 2009.

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Every year, you probably receive (or help write) your performance evaluation. But have you evaluated your job lately? Workplace coach Joan Lloyd suggests asking yourself these questions annually:

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The Lilly Ledbetter Fair Pay Act that President Obama signed into law last week is just the beginning of what’s shaping up to be a wave of new pro-employee legislation from the current Congress and administration. Next up on the Congressional front-burner: the Employee Free Choice Act (EFCA), which would make it far easier for unions to gain certification. In this Congressional climate, organized labor is poised for rapid expansion.

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After seeing the movie ‘Erin Brockovich,” you think, “I supervise someone like her.”  Here’s how to manage flashy free-spirits:

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After seeing the movie ‘Erin Brockovich,” you think, “I supervise someone like her.”  Here’s how to manage flashy free-spirits:

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Small business owners can quickly become buried under paperwork and “to-do” lists if they’re not organized. Technology can help … if you know how to use it.

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Give your meeting a modern edge without putting a dent in your budget.

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Do you have employees who live and work in your home state, but whose jobs sometimes take them to California? Then you may be making a big overtime mistake if you pay them as as usual. A federal court has just issued a key ruling on California’s generous OT law.

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You’d never discuss how much money you make, right? Dude, that attitude is so 20th century! The 20-somethings you work with eagerly dish about salaries, bonuses and other work topics you might consider taboo. Managers tempted to forbid such talk? Don’t let them! Here’s why.

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By forcing top military and civilian leaders to resign this spring, U.S. Secretary of Defense Robert M. Gates showed that he’ll hold people accountable for fixing serious problems.

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