BMD Editors

Congratulations—you’ve been promoted! After years of proving your technical ability, you’re now thrust into the position of management.

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Managers may dread performance reviews, but employees are more receptive to them than you think. In fact, 77 percent of employees polled by staffing firm OfficeTeam said they consider performance reviews valuable. Only 8 percent said they weren’t valuable at all. Advice: Managers must be alert to these four potential pitfalls that make reviews less effective and heighten the legal risk:

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Raise your skepticism a few notches. Résumé fudging is on the rise again. Fueling the trend: recent layoffs and the tanking economy. Applicants who feel more desperate tend to add that extra punch to their résumés.

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By matching speakers’ preferred communication styles, you can build both rapport and alliances with a range of people. Here are four communication styles and how you can relate to them:

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Loyalty and engagement metrics are leading indicators of what consumers think and, more important, how they are going to behave in the real-world marketplace. Robert Passikoff has examined those key metrics and believes the following four trends will have a direct impact on the success or failure of brand marketing efforts in 2009.

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Every year, you probably receive (or help write) your performance evaluation. But have you evaluated your job lately? Workplace coach Joan Lloyd suggests asking yourself these questions annually:

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The Lilly Ledbetter Fair Pay Act that President Obama signed into law last week is just the beginning of what’s shaping up to be a wave of new pro-employee legislation from the current Congress and administration. Next up on the Congressional front-burner: the Employee Free Choice Act (EFCA), which would make it far easier for unions to gain certification. In this Congressional climate, organized labor is poised for rapid expansion.

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After seeing the movie ‘Erin Brockovich,” you think, “I supervise someone like her.”  Here’s how to manage flashy free-spirits:

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After seeing the movie ‘Erin Brockovich,” you think, “I supervise someone like her.”  Here’s how to manage flashy free-spirits:

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Small business owners can quickly become buried under paperwork and “to-do” lists if they’re not organized. Technology can help … if you know how to use it.

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