The EEOC and state and local agencies have been filing more administrative charges in recent years and that trend is likely to continue. Because administrative charges can be precursors to discrimination lawsuits, it’s critical for you to handle them properly. These 10 tips will help you prepare to respond.
Turning your back on difficult employees isn’t just a management mistake, it can also create legal trouble. That’s why, when confronted with employees who don’t do what’s asked, it’s best to devise a strategy for making the best of a potentially explosive situation. Although it may be hard to transform a difficult employee into a warm, friendly ally, you can take the following steps to make it easier for the employee to comply.
Help your company maximize its business deductions by keeping comprehensive records of travel, entertainment and gift expenses. Keep your records organized in a diary or a statement of expenditures, supported by documentary evidence. Documentary evidence ordinarily is considered adequate if it discloses the amount, date, place and essential character of the expense.
One "difficult" person is ruining your meetings with his or her bad behavior. What do you do? Those who pontificate or bully put a strain on the group and can sabotage productivity.
Congratulations—you’ve been promoted! After years of proving your technical ability, you’re now thrust into the position of management.
Managers may dread performance reviews, but employees are more receptive to them than you think. In fact, 77 percent of employees polled by staffing firm OfficeTeam said they consider performance reviews valuable. Only 8 percent said they weren’t valuable at all. Advice: Managers must be alert to these four potential pitfalls that make reviews less effective and heighten the legal risk:
Raise your skepticism a few notches. Résumé fudging is on the rise again. Fueling the trend: recent layoffs and the tanking economy. Applicants who feel more desperate tend to add that extra punch to their résumés.
By matching speakers’ preferred communication styles, you can build both rapport and alliances with a range of people. Here are four communication styles and how you can relate to them:
Loyalty and engagement metrics are leading indicators of what consumers think and, more important, how they are going to behave in the real-world marketplace. Robert Passikoff has examined those key metrics and believes the following four trends will have a direct impact on the success or failure of brand marketing efforts in 2009.
Every year, you probably receive (or help write) your performance evaluation. But have you evaluated your job lately? Workplace coach Joan Lloyd suggests asking yourself these questions annually: