BMD Editors

 Eleanor Roosevelt set the standard for today’s strong, visible first lady. But she had help along the way from at least two mentors.

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  Take a tip from IBM’s Louis Gerstner.

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Here’s one of several: “Don’t accept a job or stay there unless you have an understanding with
your boss that you’re free to say what you think “with the bark off,”
and you have the courage to do it.”

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Effective leaders know that some decisions require time, while others must be made on the spot.

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You’ve now got the staff to do the work you once did yourself, but you’ve been a workhorse for so long that you don’t know how to steer the team.

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Don’t simply put all your talented people on a problem-solving team.  

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 Treat failure as temporary setback.

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Look at people who are doing what you really want to do and ask: “If they’re doing that, why can’t I?” 

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Your organization downsized last year, closed its telemarketing center
and hired an outside call center instead. This year, sales slumped 6
percent. Around the water cooler, folks are saying it’s because
“management” fired the experienced phone reps.

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It’s a simple way to protect your bottom line against currency fluctuations. 

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