BMD Editors — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Page 54
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BMD Editors

OVERVIEW: Reads printed material, checking for composition, grammatical, and typographical errors.

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OVERVIEW: Plans, coordinates, and directs editorial activities and manages employees who select and prepare material for publication in internal and external newsletters, magazines, trade journals, books, advertisements, etc.

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OVERVIEW: Provides product and service information and resolves customer complaints by pinpointing problems; offers solutions, corrections, or adjustments; and follows up to ensure customer satisfaction.

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OVERVIEW: Defines and develops products, services, and problem-solving information.  Provides information and resolves problems to maintain a high level of customer satisfaction.

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OVERVIEW: Receives telephone requests for price quotations, purchase orders, order changes, adjustments, and cancellations.  Makes quotations on standard items, writes orders, and relays pertinent order information to customers.  Coordinates with other departments in handling purchase orders and providing service to customers.

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OVERVIEW:  Responsible for the overall management of the Credit and Collections department, which includes developing and improving the operational goals of the department.  Handles staffing, training, and development of staff.  Supervises credit representatives who are responsible for conducting credit investigations and collecting on delinquent accounts.

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OVERVIEW: Has the responsibility for managing all delinquent accounts for the purpose of collecting past-due balances.  Evaluates quality of accounts receivable and assigns risk factors by generating reports and conducting credit reviews.  Assesses credit practices and recommends changes in procedures and policies.

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OVERVIEW: Responsible for the processing and verification necessary to ensure accurate and timely payment of all invoices.  Compiles customer payment histories by creating historical financial spreadsheets on customers and analyzing trends from those spreadsheets.  Prepares credit reports based on customer strengths and weaknesses.

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OVERVIEW: Develops, coordinates, directs, and administers all internal and external company communications.

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OVERVIEW: Manages production cycles from draft manuscript to finished product for all company publications (including electronic) under deadline pressure.  Sets up schedules, coordinates trafficking, and keeps department executives (Marketing, Administration, etc.) informed of progress.  Responsible for copy-fitting, type specification, proofreading, layout, formatting, creating camera-ready art, and providing instructions to outside vendors.

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