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BMD Editors

Try this test to see where your organization stands.

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  Thirty years ago, many biologists saw higher primates, including
humans, as natural-born “killer apes,” their lives defined by
competition, territoriality and dominance.

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Ask the people who report to you to identify the greatest frustrations
they face on the job. Then create teams on the spot to eliminate or
reduce them.

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  Were you a leader in your teenage years? What did people think about you then?

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   It may seem counterintuitive, but front-line workers—not middle
managers— most often see eye to eye with senior executives on the need
for action. In fact, says Robert Felton, a director of the management
consulting firm McKinsey & Co., middle managers often try to thwart
new initiatives.

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As a college president, Leo Higdon is seeing higher education absorb some of the same pressures that have slammed business, from the shortened tenures of its leaders to some unprecedented financial pressures.

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As your responsibilities increase, you reach a point at which you can’t
personally gather all the information you need to make critical
decisions. You have to delegate some information-gathering
responsibility to others.

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