OVERVIEW: Administrative and sales work that includes obtaining, servicing, and retaining accounts. Solicits new business from those accounts. Most contacts are by phone and are with clients, supervisors, other account representatives, and technical support staff. Responsible for contributing to revenues.
OVERVIEW: Involves the review, investigation, and attempted settlement of claims against insurance companies for property and casualty loss or damages. Main thrust is phone contact with claimants, attorneys, police officers, witnesses, health care workers, contractors, etc. Likely required to do some field work. Work is performed according to company policies and procedures, and industry standards.
OVERVIEW: Reviews insurance applications in order to evaluate, classify, and rate individuals and groups for insurance, and to recommend acceptance or rejection of applications.
OVERVIEW: Maintains organizational staff by implementing a recruitment and selection program, and screening and interviewing applicants.
OVERVIEW: Determines and recommends employee relations practices that are necessary to establish positive employer/employee relationships and promote a high level of employee morale.
OVERVIEW: Responsible for supervising personnel functions including recruitment, hiring, training, promotion, compensation, career development, and termination or retirement. Reports to the Human Resources Manager.
OVERVIEW: Manages and coordinates the many functions of the hotel to achieve a profitable operation and provide high-quality services for guests.
OVERVIEW: Assists patrons with personal services. Takes messages; arranges or gives advice on transportation, business services, or entertainment; and passes on guest requests for housekeeping and maintenance.
OVERVIEW: Operates the front desk, assists guests with registration and checkout, and handles requests for rooms received by phone, e-mail, or customers at desk. Provides information to guests concerning rates, availability of rooms, description of facilities and services, and information about area attractions and sight-seeing opportunities.
OVERVIEW: Supervises work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in the lodging facility. Assigns duties, inspects work, investigates complaints regarding housekeeping service and equipment, and takes corrective action. Purchases housekeeping supplies and equipment, takes periodic inventories, screens applicants, trains new employees, and recommends dismissals.