BMD Editors

Speaker and author Edgar Papke says it becomes much easier when you think of conflict in a different way: as the pursuit of truth.

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What can managers, executives and leaders learn from the FBI’s techniques?

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Is there a germ of sad wisdom in this cartoon depicting a manager’s suggestion box follies?

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No one wants to have his or her mobile device lost, but what if it happens? Is your phone or tablet set up so that someone else can return it to you? Here are some tips to increase the chances of a lost device getting returned.

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Q: “I work with a property management company who hires current tenants to work around the property, cleaning or doing outside work. They are currently compensated with a monthly rent credit. They put in as many hours as is necessary to get the job done, which could put them over 40 hours in a week. They sign a contract with the company to do this. Are there any issues with doing this? Should they be hired on and paid as an employee?” – Susan, Michigan

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Whether it’s to binge-watch “Downton Abbey” or get some shopping done, employees are increasingly feeling free to call in sick when they’re perfectly healthy.

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Q: “An employee requests permission to arrive 5-10 minutes late for work each morning because her spouse suffers from multiple sclerosis, and is so fatigued that he cannot get out of bed on his own in the morning to take his medicine. Is the employee considered eligible for intermittent FMLA? Is an employee asking to leave work on occasion to pick up her father, who suffers from dementia and sometimes wanders off, eligible for intermittent FMLA?” – April, Tennessee

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If you don’t read the results of a staff engagement survey correctly, you might be doomed to the same fate as the clueless manager in this true story.

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Employee engagement surveys are great, but they’re rarely done often enough. Think about performing weekly “pulse” surveys.

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Q: “Can the company legally assess an administrative fee to employees who have been issued a corporate credit card and have been told in writing that the card is to be used for business purposes only, yet continue using it for personal purposes? It means the accounting department must adjust their regular paycheck to deduct the monies used for personal expenses.” – MK, Oklahoma

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