BMD Editors

As one leader put it, “The key to my success is hiring people far better than I am.” The intent is spot on. But the truth is, most people don’t know how to identify and hire the better people they need.

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No one is perfect, but when it comes to communicating with employees, you cannot afford to make mistakes that cause conflict or confusion that leads to poorly executed work and missed objectives. Avoid these common but no-good communication behaviors.

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Now here’s a point of view you just don’t hear that often. It turns out the DigiSnack 6500 is not wild about your office manager’s attempt to fiddle in its affairs.

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Prepare for a tough conversation as carefully as you would prepare for an important meeting with a client. Here are three effective steps to take when laying down the law.

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Q. We have an experienced employee who is not working at an acceptable pace. We need to address his speed, but we’re concerned he may have medical issues. Can we ask him about his health? — Anonymous, Illinois

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Has it come to this, where we need anti-distraction apps in our lives? Absolutely. Here are five to make you stay on task.

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The Occu­­pa­­tional Safety and Health Admin­­is­­tra­­tion recently rolled out a new heat safety mobile app that allows workers and supervisors to calculate the heat index for their worksite, and, based on the heat index, displays a risk level to outdoor workers.

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Q. If an employee leaves company premises during his designated paid or unpaid breaks (without clocking out) to get food or go shopping, is the company liable if the employee is involved in an incident?

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Renée Robertson, founder and CEO of Trilogy Development, explains the subtle difference.

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In 1991, Duncan McFie moved to King Island to launch a career as a teacher. The remote island, part of Tasmania, has clear air, sparkling water and little pollution. McFie, 47, soon learned that King Island rainwater is among the purest in the world because trade winds carry its rain clouds 7,000 miles from South America without passing over any land …

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