Alice Bumgarner, editor of Administrative Professional Today and contributing writer for Executive Leadership, has been writing about workplace and family issues for 13 years. Her articles have appeared in dozens of publications, including Salon.com, MSN.com, Continental magazine, Southern Living and Town & Country. She lives in Durham, N.C., with her husband, two daughters and dog Milo.
Alice Bumgarner, Moderator
Question: “I am looking for a good seminar on ‘Communicating with Diplomacy’ or ‘Working with Difficult People.’ I saw some local classes that looked relevant, however, after reading the reviews online, I’m hesitant to register. Can you recommend any workshops to get this information?” – Melisa
Question: “I am looking for a good seminar on ‘Communicating with Diplomacy’ or ‘Working with Difficult People.’ I saw some local classes that looked relevant, however, after reading the reviews online, I’m hesitant to register. Can you recommend any workshops to get this information?” – Melisa
Question: “I am about to start a big project in my office and don’t know where to begin. I must scan all documentation into our scanner to create a paperless environment. How do I keep it simple, while making it easy to locate documents? Do I do it all myself? Ask to hire help?” – Carol
Question: “I am about to start a big project in my office and don’t know where to begin. I must scan all documentation into our scanner to create a paperless environment. How do I keep it simple, while making it easy to locate documents? Do I do it all myself? Ask to hire help?” – Carol
Question: “I’ve been put off by an admin who says, “I’m too busy, I can’t talk to you now.” I wasn’t asking to chat; I had a legitimate question. What’s a polite way to tell someone that you can’t help them at this time without offending them?” – Terri
Question: “I’ve been put off by an admin who says, “I’m too busy, I can’t talk to you now.” I wasn’t asking to chat; I had a legitimate question. What’s a polite way to tell someone that you can’t help them at this time without offending them?” – Terri
Question: “As the office “point person,” I see lots of things that could be done better around the office. What’s the top issue you’d like to change or resolve at your office this year?” — Susan
Question: “As the office “point person,” I see lots of things that could be done better around the office. What’s the top issue you’d like to change or resolve at your office this year?” — Susan
Question: “We have historically used Wilson Jones Minute Books (396-11) for our board of directors’ records, but I’m looking for a more reasonably priced alternative that still provides archival protection. Do you have a proven method?” – Kathy
Question: “We have historically used Wilson Jones Minute Books (396-11) for our board of directors’ records, but I’m looking for a more reasonably priced alternative that still provides archival protection. Do you have a proven method?” – Kathy