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Administrative Professional Today

Keep on top of the boss’s or someone else’s inbox with these proven tips from the trenches: 1.  Avoid duplicating work to the extent that you can. 2. Scan for timely actions. 3. Customize any system you adopt.

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In some offices, you might kick-start relationships between older and younger workers with these tips:Try reverse-mentoring … Go out of your way to collaborate with different generations … Don’t get hung up on office eti­­quette you think everyone should be following.

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Stop monopolizing a conversation. Every time someone asks you a question, ask one in return … Resist the urge to do several things at once … Avoid sending an email to the wrong person, with this tip from Patricia Robb, author of the “Laughing All the Way to Work” blog …

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Does your mind work like an executive’s? When Jodith Allen first stepped into the job of executive assistant, she received a swift lesson in thinking like a manager. Here’s what happened:

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If you could wave a wand and change things about your job, what would they be? In honor of Administrative Professionals’ Week, April 25-29, we’re sharing a list of the top three wishes that could make a difference in your workplace—and how to take the first steps toward change.

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What don’t managers want from em­­ployees? Check out this list of flaws that describe unsuccessful em­­ployees, according to their bosses. The list was compiled by John Feather­­stone, author of Start Hiring Winners:

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Practice. That’s the best way to get comfortable with speaking in front of others. Although the idea of pub­­lic speaking may sound ter­­ri­­fy­­ing, your confidence will get a major boost from stepping out of your comfort zone and into the spot­­light.

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Instead of worrying about what di­­rec­­tion your life will take in one year or five years, keep your focus on three things—today. Ask yourself:

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A growing body of research confirms what you may have suspected: Looks matter, especially when it comes to making a first impression on others. Surprisingly, though, it’s also the way people draw conclusions about our ability to do a job.

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Grandmas are known for their nuggets of advice about bundling up in winter or baking a fruit cobbler. As it turns out, they know a thing or two about navigating the workplace, too. Pearls of wisdom from grandma:

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