Administrative Professional Today

Enable people to tune in to your conference calls anywhere, anytime, regardless of when or where the meeting takes place.

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So many people have written about “active listening,” you probably believe you’ve mastered it. But have you?

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You may store umpteen million things in your head, but your boss’s birthday just isn’t one of them.

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Etiquette-conscious admins report that people simply don’t R.S.V.P.
anymore. As a result, event organizers find it hard to order food and
other supplies.

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Show them you’ve got the goods: Toot your own horn and praise the admins you manage, at the same time.

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Exude a strong professional image by having a one-line sentence that tells who you are and what you do.

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Your boss may ask you to tell a white lie, such as, “He isn’t in.”

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Thank them for a job well done.

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Speak more powerfully by avoiding intensifiers.

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Store project-related e-mail messages in desktop folders for future reference.

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