Administrative Professional Today

Help change the world—especially the world of business—by visiting DoTheRightThing.com. The site collects stories about the social impact of companies’ behavior, such as Bank of America spending $20 billion to back environmentally sound practices …

 

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It happens at meetings more often than it should: Co-workers bad-mouth one another’s work in front of the group. Nothing is quite as frustrating as being “cut off at the knees.”

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In a meeting with the entire department, you make the mistake of pitching your idea … as an alternative to your boss’s idea. You e-mail the boss afterward to explain your idea in more detail, hoping to smooth things over and pique her interest. But she isn’t talking. Was your idea really

that

bad?

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Does your work "flow"? Professional organizer Liz Franklin says we all handle paper in pretty much the same way.

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Learn how most professional planners schedule agendas for two- and three-day meetings …

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What buzzwords bug you the most? Advertising executives ranked these words as some of the most overused …

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Avoid feeling frustrated in a meeting when no one introduces you to the group. Resolve to introduce yourself the next time it happens.

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Like the Hatfields and the McCoys, you and another worker become engaged in a feud. Only it’s not out in the open; it’s simmering under the surface. You’re in the middle of a “covert conflict.” To resolve it, first turn it into an overt conflict. Take these three steps.

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Adopt a more positive outlook by telling yourself a good story, especially after a defeat, recommends psychologist Martin Seligman.

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You may not be able to dole out raises, but you can pose thought-provoking questions to the admins you manage.

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