Administrative Professional Today

As any writer can tell you, a first draft is seldom perfect. The best writers put their words through rigorous rewrites and revisions before they even bother to run the spell-checker. Doing the same for memos, e-mail correspondence and letters could take your business writing to a whole new level.

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Keeping in touch with clients—especially VIPs—requires more than the occasional Hallmark card. That’s why many businesses use custom cards as marketing tools.

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Where does the day go? We spend at least 36 minutes at work every day on personal tasks, according to a survey by OfficeTeam.

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Whether it’s surviving a job loss, a divorce or a negative health diagnosis, don’t buy into the “war stories” you may have heard before. You can decide what you want your outcome to be.

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As costs rise, employees are traveling less for business and using more teleconferencing, videoconferencing and online collaboration tools. Fortunately, these top-notch tech tools are now more affordable and user-friendly, making them viable meeting alternatives. Here are two virtual-meeting tools.

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Three-quarters of today’s execs use e-mail as their primary form of communication. So, make sure your messages stand out amid the e-mail avalanche by crafting them as if the boss has only 10 seconds to read them.

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Keep emotionally toxic people from ruining your mood, at home and at the office. Here are actions you can take to keep the unpleasant moods of others from dragging you down.

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Changing one or two interpersonal habits can help you gain respect at work and at home. Executive coach Marshall Goldsmith identifies 20 habits that annoy people and explains how to break those habits.

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It’s a common communication in the business world, but it’s often not very polished: the request letter.

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Seating arrangements become the top priority when planning a successful off-site meeting. Here’s how to set up the room—no matter what the meeting’s size—to make sure attendees can see, hear and be heard.

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