Administrative Professional Today — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Page 185
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Administrative Professional Today

When you need co-workers to remember something, you need to deliver it multiple times, says William H. Rastetter, who taught at MIT and Harvard before becoming CEO of Idec Pharmaceuticals Corp. 

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“Penny Pincher’s Almanac” columnist Gene Marks tells BusinessWeek that for many small businesses, a web page can work just fine: that is, a page with basic, important information, such as contact information and maybe a photo or two.

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“Whenever you are asked if you can do a job, tell ’em, ‘Certainly, I can!’ Then get busy and find out how to do it.” — Theodore Roosevelt.

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Pump up your managers with useful research they don’t have time to do themselves … Sharpen your workplace instincts by playing The Office-Politics Game … Soothe stress by first dividing triggers into two categories …

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Businesses already had a problem with innovation, even before the economic crisis. But this is no time to let innovative ideas slip out the back door, says Judy Estrin, former chief technology officer at Cisco Systems and author of “Closing the Innovation Gap.”

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Here’s a new office morale booster: Organize a company snitch program. It runs on the same grapevine that conducts office gossip, only all the news is good. Snitchers tell one another about accomplishments, small victories or acts of heroism that go beyond the call of duty.

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While relationships between employees and their bosses have always seen their ups and downs, the turbulent economy may be forging stronger ties as employees look to shore up their job security.

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Whether penning an e-mail update for your manager, an all-staff memo or a letter of complaint to a vendor, you are striking up a relationship. Deborah Dumaine, author of Write to the Top, recommends that before you write, plan your document by running through the questions on this Focus Sheet.

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Dreams of a pay increase may be put on hold, but that doesn’t mean giving up on the idea forever. Eventually, the economy will shake itself out of its doldrums, and employees will once again be in the position to negotiate robust raises. In the meantime, lay the groundwork for a future raise.

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Demand for highly skilled administrative professionals will remain steady this year, predicts the 2009 Salary Guides from Robert Half International. While starting salaries for admins are expected to rise 2.6% on average in 2009, employees with specific skills can command even more.

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