Administrative Professional Today

As baby boomers prepare to retire, offices are left to figure out: “How do we make sure all their know-how and institutional memory are left behind?” Here are a few tips for capturing admin knowledge before it walks out the door, and making sure it sticks with younger generations …

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Your cell phone could be doing a lot more for you, says David Pogue, technology expert for The New York Times. Here’s Pogue’s rundown of the “most exciting” services awaiting your cell phone.

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You’ve probably heard of the body’s instinctive “fight or flight” reaction to stress, but have you heard of “tend or befriend”?

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You’re always sending messages, even as you sit in silence. “Nonverbal cues indicate what is really being said,” says communications expert Debra Hamilton. Here are the gestures and cues you should be aware of.

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Find your dream job by evaluating how well your values align with those held by your current or potential employer.

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You’ve probably heard of mirroring, subtly copying someone else’s mannerisms to win the person over. When you want to make a good impression—fast—try these.

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Remember the “Rule of 12/12/12” to make a good impression on everyone you meet.

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Pace yourself perfectly when leaving a voice mail by using this trick:  As you say your phone number, write it in the air with your finger. If you can’t write it as quickly as your tongue wants to say it, neither can the recipient …

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Are employees more competitive with their co-workers than they were 10 years ago? Almost half (46%) of senior executives interviewed for an OfficeTeam survey say employees are more competitive today …

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Stirring up good ideas is only a whiteboard away. Use these steps to guide your next brainstorming session.

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