Administrative Professional Today

What’s the best way to cope with a younger boss? Career coach Cynthia Shapiro, author of Corporate Confidential, offers this advice: Make the first step in bridging the gap.

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The situation: you see an opportunity to improve customer service. You’d like to talk to your boss (the CEO) about it. Unfortunately, though, it means singling out the receptionist, who is a friend of yours but has a bad case of body odor.

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Send it on a Wednesday.

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Try this idea from the American Red Cross.

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Improve your reputation as a positive communicator by deploying these phrases often.

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Resolve conflict at work by using calm, neutral observations.

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Boost the odds that your document will be read and understood by whittling it down to one page.

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Request an informal review of your work at least every six months.

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An innovative, creative mind is a must-have for the modern worker. But
for many people, it’s nearly impossible to churn out new ideas while
still keeping up with filing, e-mail and the inbox pile.

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Anyone who does research on the web is familiar with this routine: Point, click, wait. Point, click, wait. But If you use the browser Firefox, you can tap into two amazing tools that make online research easier and faster.

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