Administrative Professional Today

One free application and one online tool can help simplify your work: KallOut (www.kallout.com) and TinyURL (http://tinyurl.com).

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Tempers are flaring at work more often these days. About half of U.S. workers report yelling at a colleague this year, reports the National Institute for Occupational Safety and Health. How should you handle a co- worker’s “desk rage”?

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The latest trend in workplace training may be “in the moment coaching.” It challenges employees to stay focused so they don’t leave meetings or conversations wondering what just happened. Staying in the moment keeps our minds from drifting, so we can really listen and retain critical information.

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Your boss’s gender can affect just how much pain he or she seems to inflict. Researchers at the University of Toronto compared men and women working in one of three situations: (1) for a lone male supervisor, (2) for a lone female supervisor, or (3) for both a male and a female supervisor.

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If you were a salad, what kind of dressing would you be? Interview questions like this one are growing more popular with interviewers, says Lynne Sarikas, director of the MBA Career Center at Northeastern University’s business school.

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The same tactics you use at work can help you get everything done at home. Some people, however, leave their work skills at work. What they should be doing, experts say, is setting goals, outsourcing tasks and reviewing performance, just like a workplace manager.

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These days, if you’re not linked in to an online network, you’re not really networking. Log on to these web sites to set up your profile and start connecting with new, inspiring people.

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Want an endless supply of good passwords? These online tools can supply them, or even store them for you.

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“Pssst! Did you know that Peter is making $45,000?” Finding out that someone with your title and job description makes more money than you can rattle your nerves. Here’s how to handle it.

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Some bosses can’t bring themselves to say, “Good job!” Maybe they think they’re too busy. Maybe they don’t know how. Maybe they just don’t believe people need to be told. For those misguided bosses, we recommend The Carrot Principle.

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