One of the most cost-effective ways for companies to get great word-of-mouth marketing is to provide excellent customer support and service. Great customer service teams share common traits that you can copy, says Gregory Ciotti at Help Scout, a help-desk software tool. Ciotti shares some he’s observed.
Follow the unwritten rules of networking … Extend your Wi-Fi with plug-in device … Stop wasting so much time on planning.
How many emails do you send and receive each day? Probably so many you’ve developed bad habits and reflexes you don’t even think about anymore.
When the Office.com Clip Art library shut down in late 2014, it was a blow to those who produce office memos, newsletters and other publications. It can be tempting to just use any images you find online, but doing so is asking for trouble, legal experts say.
Lifehack’s technology and communication writer, Alicia Prince, offers some tips to extend your iPhone battery life.
Many people struggle with the volume of email they receive each day. Fortune editor Leigh Gallagher believes that’s about to change. Tools such as Slack, Mailstrom, Inbox Pause, Boomerang and Unroll.me can help you better sort emails and unsubscribe from unwanted lists.
Modern technology combined with the recession-era focus on fewer people doing more work more efficiently have resulted in fewer admins on staff at organizations across the United States, reports Scott Kraus for The Morning Call. But many people could still use a hand managing their calendars, scheduling meetings and responding to simple emails. And that’s where virtual assistants come in.
Managing up is an important skill for admins at every level to master. Melba Duncan, president of The Duncan Group and author of The New Executive Assistant, offers these seven tips to help you improve your ability.
Whether it’s best to totally shut down your computer or just leave it in sleep mode is largely a matter of personal preference, writes George Zapo at Lifehack.
Setting a few rules about your meetings can make them effective and energizing, writes Jenny Evans in Fast Company. Here’s how to do it.