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Administrative Professional Today

Most people would agree that it’s important to manage your emotions in the office. But is it appropriate to create official policies that would ban heated exchanges? That’s what one reader asked recently on the Admin Pro Forum.

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No matter what level you’re at, adopting these three behaviors is sure to impress your boss, Ora Shtull writes.

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Laurie Ruettimann is a former HR leader and a speaker, writer and career advisor. She blogs at “The Cynical Girl.” We sought her advice for developing a great career as an admin, as well as what it takes to work well with the HR team.

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If you’re having a hard time staying focused, the mess on your desk could be partly to blame, writes Mike Michalowicz at American Express OPEN Forum. You can get more productive by making a few simple adjustments to your habits and workspace.

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It’s hard for employees to do their best work when their bosses yell at them, and, thankfully, this type of outburst is quickly becoming a thing of the past in most workplaces. But some people are still expressing their anger in harmful ways. However, there are some constructive ways to resolve office disputes.

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Don’t worry if you have a hard time coming up with brilliant suggestions at the office or if you’re not the first one to come up with the next big thing. You surely have colleagues with bright ideas, and there are a few ways for you to walk away with credit for them.

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A large percentage of people have to deal with colleagues who frequently complain, according to a study by Cloud Nine Media. Such negativity isn’t just annoying; re­­search shows it can also take a toll on your brain’s ability to function properly.

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It’s easy to become frustrated at work, but yelling won’t help you get your point across. Instead of screaming, use a calm tone and focus on the situation at hand, recommends Amy Levin-Epstein.

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The first week at a new job can be stressful. There are so many new people to meet, passwords to memorize and new software systems to learn. How can you make that onboarding process more welcoming?

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You shouldn’t list jobs that you held for only a short time when you’re writing out your résumé because companies may view these temporary stints as a red flag, writes Lindsay Olson. Other résumé mistakes to avoid:

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