Through his work as an executive coach, leadership strategist, speaker and author, Scott Eblin has become known as a thought leader in identifying the behaviors that executives need to pick up and let go as they transition into new and larger roles. President of the leadership development and strategy firm The Eblin Group Inc., Scott is a former Fortune 500 executive, with a coaching client list that runs the gamut from Astra Zeneca to the U.S. Navy. He is the author of The Next Level: What Insiders Know About Executive Success which Business Book Review calls a “fascinating read” that “is full of potentially career-saving advice.” Scott is a graduate of Davidson College and holds a masters degree in public administration from Harvard University. He blogs regularly on leadership “news you can use” at the Next Level Blog.
1. Kill the messenger. When someone brings you bad news, let them know through your spoken language, your body language, your tone of voice that you can't handle the truth.
2. Thank the messenger and then ignore them. Give them a figurative pat on the head when they point out a problem and then go right ahead and do what you were going to do anyway. In no time, people will learn that you really don't want to hear it.
3. Ignore the people on the front line. Better yet, make it impossible for them to get the real story to you. After all, they're only the ones that are closest to the customers and the competition.
4. Let your insecurity run rampant. The troops love it when you do. Show them how insecure you are by micromanaging their every decision or move. Explode in rage when they do something without checking with you first. Pretty soon, they'll be paralyzed with fear and nothing will happen without your personal involvement.
5. Defend yourself no matter what. If someone has the temerity to offer you some constructive feedback, give them at least three reasons why they're wrong. Let's get real; they don't what it's like to be you and deal with the pressure you're under.
6. Tease them until they cry. Well, maybe not until they cry, but what's wrong with them if they can't take a joke? Your position of power makes you even funnier than you were before you were a boss. If you really want them rolling in the aisles, make jokes about job security. They love that.
7. Keep them guessing. Create an air of mystery about what mood you're going to be in today. Benevolent dictator or ruthless tyrant? Only your lackeys will know for sure. Everyone else will be on pins and needles about how to act around you until you spring the mood of the day on them.
I know what you're thinking - only seven rules? There are way more than seven. These are just the ones that were inspired by reader comments. (Thanks everyone.) We all have our favorite rules for creating a fear based culture. What's your favorite?|
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