Alice Bumgarner, editor of Administrative Professional Today and contributing writer for Executive Leadership, has been writing about workplace and family issues for 13 years. Her articles have appeared in dozens of publications, including http://Salon.com, http://MSN.com, Continental magazine, Southern Living and Town & Country. She lives in Durham, N.C., with her husband, two daughters and dog Milo.
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Question: “My manager wants to have an employee appreciation event. The problem is half the staff would be unable to attend during the workday due to the nature of the business. I suggested that we select who attends based on performance indicators. HR says we ‘can’t do that because employee appreciation is not the same as rewards and recognition.’ The HR department suggested that we draw names so everyone has a chance to attend. I disagree. Why should poor performers be rewarded?” — Nancy
See Comments Below
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said this on 28 Aug 2009 1:06:13 PM EST
HR is right -- it's not for reward or recognition, it's for employee appreciation, regardless of their work performance. But I don't know if I agree with drawing names to attend. I don't know the nature of the business, but could you have two events, either one in the a.m. and one in the p.m., or on two separate days, so that half can attend one and the other half attend the other? Just a thought.
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said this on 28 Aug 2009 1:08:08 PM EST
Employee appreciation is for everyone. How about a weekend event or even splitting the event into two separate times chosen to cover everyone on one day or the other. We have actually had 3 separate nights for out holiday event since we are a 24/7 operation. That way evey graveyard shift could arrange to attend. Employee appreciation events take a lot of planning and creativity. But one thing you don't do is leave someone out - just not appreciating the employees. There is no reason to create discention. This should be a fun time for everyone.
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said this on 28 Aug 2009 1:09:11 PM EST
Your HR Department is absolutely correct. Appreciation and recognition for a job well done are two entirely different things. To select attendees based on performance would only cause poor morale, hurt feelings and disharmony in the team. No one should ever be "called out" in front of others. Having said that, every effort should be made to plan the event so that all employees would be able to attend. Forward calls, hire a temp to answer them, plan something for after hours.
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said this on 28 Aug 2009 1:10:19 PM EST
Is there a reason why you can not have the "employee appreciation" event in two shifts or different days so that everyone can have a chance to attend?
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said this on 28 Aug 2009 1:17:35 PM EST
I agree with all the posters - appreciation and recognition are two different things. I am in healthcare, and when we have events, we try to have it at a time when the am and pm shift are overlapped. We also try to make sure that there is enough food/gifts for night staff. Sometimes it is impossible to have an event over all the shifts, but setting aside food for all shifts or putting gifts in a decorative basket helps to make all staff feel appreciated. Keep in mind, though, that no matter how well you try to include everyone, it may be impossible. Just try to be thoughtful in including those who are left out so that you've done the best you can.
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said this on 28 Aug 2009 1:32:24 PM EST
That would be cruel to leave someone out of the event. They are all employees and if their performance is not at par, then eventually it will be noticed. Appreciation parties is a morale builder and motivates the good employees to perform more. The underperformers will feel the unity and may even feel a little guilt changing their attitude of realizing they are part of the big picture. Alot of companies are cutting back and these little things make up for the extra workload and limited pay.
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said this on 28 Aug 2009 1:36:17 PM EST
Why would you have an employee appreciation event and then pick and choose who you will invite? If the folks who are not high performers are not worthy of being appreciated, why are they still employed by your company? You will never accommodate everyone no matter how hard you try unless you are a 9-5 business. I think I would take another look at what the celebration is really about.
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said this on 28 Aug 2009 1:38:54 PM EST
I agree with all of the above. You must remember employee recognition is for everyone, even the bad performers. You cannot single anyone out. Just think how the poor performers would feel -- I think they might even start performing even worse!
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said this on 28 Aug 2009 2:14:06 PM EST
If I was an employee who was left out of the "employee recognition" event, I would probably perform worse and eventually quit. What's the point of working for a company who doesn't care about their employees succeeding and improving their performance?
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said this on 28 Aug 2009 2:18:06 PM EST
I left something out, I would talk to your manager about either holding the event @ staggered dates/times so EVERYONE has the opportunity to attend. Or scrap the whole idea. Why hold an event that is supposed to be for employee recognition but only a select few get to attend?
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said this on 28 Aug 2009 2:29:45 PM EST
I agree with HR - this is employee APPRECIATION, which should be shared by all. If that many wouldn't be able to attend, I would recommend not doing an event at all, and have management show appreciation to their employees in a different way: deliver treats to each department, or send each employee a small gift, or make a donation in each employee's name to a non-profit. Something my employer does is ice cream sundae days for appreciation events - where you just run down on your break so everyone can make it down to get their sundae. Those are really popular here. Really, just get creative on how to show appreciation without leaving anyone out.
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said this on 28 Aug 2009 2:57:31 PM EST
I suggest working it out so that everyone can attend - by having 2 separate events or whatever it takes - or forget it all together. To even think about picking and chosing would be asking for major problems.
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said this on 28 Aug 2009 3:29:19 PM EST
(((AMEN))) Everyone or no one!!!
Nancy, how would you feel if you planned the entire event and then were not "chosen" to attend??? |
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said this on 28 Aug 2009 5:12:21 PM EST
I think there might be a misunderstanding between "choosing" people to attend, and the reality of working in a setting where it is not feasible for everyone to attend due to situations like patient care where it is truly impossible for everyone to pick up and go. Having more than one event or trying your best to include everyone by choosing a time when most staff are available to attend is a fair compromise. Anyone who works in a setting like Nancy is talking about realizes that it is the nature of the business and that normal rules do not apply.
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said this on 28 Aug 2009 5:21:44 PM EST
I wanted to add to my previous response: I know Nancy was asking why poor performers should get rewarded, but I was responding to how to handle the challenge of working in an environment where not everyone can participate under the assumption that we all agree that appreciation should include everyone.
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said this on 28 Aug 2009 5:55:11 PM EST
I agree with HR regarding not picking attendees based on performance indicators. Employee recognition events are for ALL employees, not just the top performers.
Is there anything that can be done that doesn't involve the employees having to be there, such as giving certificates to local restaurants or movie theaters? |
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said this on 31 Aug 2009 8:31:37 AM EST
I agree they are not being rewarded but appreciated. I is frustrating to "appreciate" underperformers but that is not the point of the event and you can't dwell on that. All employees should have a chance to attend the event, there is no day of the week that the office is closed and this event can be held, or like another reply have 2 events where all can attend or find something that you can give in turn, like the employees that can't attend get an appreciation gift with a gift card to get lunch while they are out working.
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said this on 31 Aug 2009 12:07:56 PM EST
I agree with the posters who say that everyone should be included. The fastest way to destroy morale for everyone, exemplary as well as poor performers, would be to leave some people out. Leaving someone out is vindictive and hateful. Is that what your company is about?
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said this on 01 Sep 2009 10:57:45 AM EST
My company does Customer Service Week every year in a call center, so not everyone can attend every event at the same time. We have drawings for free vacation hours, gift cards, extended lunch breaks. We bring in bagels, fruit trays, catered lunches and have free giveaways like a 'survival kit' containing treats and company shirts, etc. Just some ideas to help out.
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said this on 04 Sep 2009 2:06:50 PM EST
I agree with everyone being invited. Our company holds a cook-out during shift changes and it works out great! Everyone makes it and the ones that are scheduled off that day always come in to eat free food. We don't always pass out certificates or gifts but the employees do not have to buy or pay for any food for the event, and that is saying a lot these days. Before we eat, our manager says a few words on how he appreciates everyone and what a good job we are doing and the rest is spent eating and relaxing. All the managers/supervisors cook the food on our company grill outside in the back of the building and the side dishes are catered. It's great and appreciated!
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said this on 06 Sep 2009 9:51:49 PM EST
If the event is employee appreciation, it should be an event that revolves around the workers, while accommodating business needs.
What is the purpose of an employee appreciation event, if the employees can't participate? Perhaps you can do a survey of the staff to see what type of activity the employees would like. If all else fails, a nice catered lunch might do the trick. Employee recognition is totally different. |

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