Alice Bumgarner, editor of Administrative Professional Today and contributing writer for Executive Leadership, has been writing about workplace and family issues for 13 years. Her articles have appeared in dozens of publications, including http://Salon.com, http://MSN.com, Continental magazine, Southern Living and Town & Country. She lives in Durham, N.C., with her husband, two daughters and dog Milo.
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said this on 08 May 2009 2:25:19 PM EST
At our company, everyone has Outlook and is expected to check their emails daily. Several months ago we were asked to submit requests to building maintenance &/or custodians via Outlook Tasks. We keep the requests (tasks) relatively simple and let them know who to contact for additional information. The custodians simply accept the task, then mark it complete as appropriate. No additional paperwork!
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said this on 08 May 2009 3:04:05 PM EST
What we do here is we have our printing company create them but they are a 2-part form. At the top we have the date of request, who requested. Then we also have an area where the manager in charge initials and dates that the work order was approved. This is so staff just don't have the maintenance department off track or doing something the company would rather not have done, also the maintenance department knows it is ok to preceed. On the right we list our locations with check boxes so they know what location. Then there is a body of lines for the request. At the bottom the person in the maintenance department intials and dates the request completed. The 1st copy is for the department to keep and the yellow part goes to the person who requested so they know it is al set. I hope that helps.
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said this on 08 May 2009 6:01:10 PM EST
I am the Office Coordinator for Environmental Services - housekeepers. We have a couple of forms we use - each housekeeper has a duty sheet which spells out their normal, regular duties. Our Leads have a request log, which they complete. It has the following information on it: Day, Date and time of request, Request, Location, Requestor's name/phone extension, who received the request and the time it was completed. It is filled in as they go along and turned in to the supervisor at the end of the shift.
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said this on 11 May 2009 4:59:31 PM EST
We have an intranet that we use. We fill out the online request and submit it. No wasted paper. If your company does not have an intranet, a form could be created in Word or Excel that could be emailed to the custodian. He could then reply back when completed.
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