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Is my website paying dividends?
http://www.businessmanagementdaily.com/articles/18663/1/Is-my-website-paying-dividends/Page1.html
Tim Brennan & James Eglin, SysArc
Tim Brennan, Managing Partner, SysArc
Tim has 25 years of diverse experience in the IT industry that includes executive management, sales management, technical project management and software development. Tim founded SysArc in 2004 in an effort to provide small businesses with the technical support they need from a firm they can count on to be responsive, competent, affordable and trustworthy.

James Eglin, Partner, SysArc
James has over 20 years experience as a technology entrepreneur. Having led sales, marketing and business development for both start-up and established companies, he understands the technical needs of the non-technical folks. He then excels at communicating that need in order to deliver effective technology solutions on time and on budget.

For a free consultation on outsourced IT solutions, contact Tim or James at (800) 699-0925. www.SysArc.com
 
By Tim Brennan & James Eglin, SysArc
Published on 4/21/2009 - 9:00am
 

We are a trade association and are trying to use our website to do more with our customers online.  One of the areas that we struggle with is trying to determine who is coming to our website and where they go once they arrive.  Is there an application that provides this type of information that is easy to use and affordable?   - Mark S. 

We are a trade association and are trying to use our website to do more with our customers online.  One of the areas that we struggle with is trying to determine who is coming to our website and where they go once they arrive.  Is there an application that provides this type of information that is easy to use and affordable?   - Mark S. 

Answer:
We have been working with an application called GetClicky (www.getclicky.com ) that is very easy to setup and use while providing a lot of very useful tracking information on each visitor that comes to our site.  We can see where they came from, what search terms they used to get to our site, what pages they visited, how long they stayed on the site and many other items of interest.  We also use it to monitor traffic in real time so that we can throw up a chat window to engage with our customers while they are on our site. 

The application is web based and they charge from $10-$50 per month, depending on the level of functionality you need.  It takes less than an hour to setup and a non-techie can do it.  You do have to add a few lines of html code to your site, but that is the hardest part.

If you have feedback on GetClicky or any other web analytics applications, please add a comment or leave a reply below.