I took an awesome workshop on minutes and I found out that I was taking more unnecessary information down and putting in minutes than required. I think just a refresher, short one, would be a good idea. Also, how to handle those days when many things are dumped in your lap and more is added throughout the day, the importance of finding out priority measures and if everyone tells you this is a priority, then confirming with your supervisor or boss. My boss's work is #1 in on my list before anyone else. ALWAYS

Shawndelle, I pasted in the information pertaining to this class - the teacher or speaker was awesome. At the bottom of the email is the website and her contact information. Feel free to contact her. I know that she told me she is coming back U.S east coast in October but if you need more specific information you might want to contact her directly. Hope this helps.


Minute Taking Made Easy

2009 is off to a roaring start with our Minute Taking Made Easy program. Be sure to attend to get your 6.5 education credits for IAAP certification and to keep your skills current (and marketable!)

Upcoming Canadian Cities:

Regina - February 19
Vancouver - February 27

Upcoming American Cities:

Los Angeles - January 27
San Diego - January 28
Phoenix - January 29
Denver - February 24
San Francisco - February 25
Sacramento - February 26

For more information, check out www.MinuteTakingMadeEasy. com or send Rhonda an email with "Reserve Me for Minute Taking in XX" in the subject line

Check out this link for the 2009 dates and locations.

http://www.iaap-hq.or g/prodev/workshoppartners /minutetaking.html

Thanks!

Well, thanks Terri, as I am the "awesome" speaker you were referring to. My name is Rhonda Scharf from ON THE RIGHT TRACK. You can email me directly to find out more information at Rhonda@on-the-right-track .com and check out the schedule at www.MinuteTakingMadeEasy. com. Thanks for the recommendation. It is a great program, one day long and I am traveling to many US cities, but can completely create a program for your company/association as well.

Two topics that I have used in our full admin staff meeting (admins from all divisions meet quarterly to share ideas, etc) include 1) the two-sentence job description for admins, and 2) a list of resources that are available to admins. Both were well received and generated a lot of discussion that led to increased support for each other. The two sentence job descrition is simply this: To make ______ (fill in the blank) look good (boss, company, client, etc). To protect ____________ (often means protecting a manager from themselves). Pretty much if you look at everything you do as either making someone look good or preventing someone from looking bad, that can really help with prioritizing and processing tasks. The resources I have included can be technical (tip sites or short cut sites for software) or assocations or websites designed just for admins (like this one). One other thing that I have done is create a "Brag Poster" of the admin staff in our division. We combined the number of years of experience and education that we had, included volunteer work and travel desitinations and created a Did you know that your admin staff ... type poster. Our print division made multiple copies in color which we put in various places in the office. This generated good conversation between admins and managers and increased some awareness of our skills and talents within the agency.

Mere:
This is great; especially the brag poster. So often the contributions of our company's admins get overlooked. Management can fail to realize the wealth of knowledge and experience that admins bring to the business.

I'd love more info on this brag poster ... this sounds like a great morale booster ...

Renee,
How does the APN work? Would like to set one up for our group.

I agree with all of the above---just want to add RESPECT. I think with a lot of the younger generation, they sometimes forget, or don't know what this means.

Good luck with punctuation and grammar. I have tried for 10 years to teach my staff when to use apostrophe. They still do not get it. I give up.

I like the ideas of having a Respect class and a Constructive Criticism class. However, how do you get people to sign up for these classes without offending them?