|
|
Alice Bumgarner, Moderator
Alice Bumgarner, editor of Administrative Professional Today and contributing writer for Executive Leadership, has been writing about workplace and family issues for 13 years. Her articles have appeared in dozens of publications, including http://Salon.com, http://MSN.com, Continental magazine, Southern Living and Town & Country. She lives in Durham, N.C., with her husband, two daughters and dog Milo.
Submit a question for the Admin Pro Forum at Admin-Pro@NIBM.net.
Question: I’m having trouble with an Outlook calendar that I am responsible for arranging. One week after I post the appointment, it disappears. The only appointments that remain on this calendar are recurring ones.
I have checked the various settings, filters and options in Outlook. I have searched through Microsoft Online, and I still cannot find a solution and/or explanation. It seems like such a simple thing, but I am truly baffled. - Keisha
|
|
First, is this your manager's Outlook or your own?
Second, do you have a blackberry? If you do anything from a blackberry, it can cause havoc with your calendar (adding or removing a meeting).
Posted by: Anne-Marie | July 06, 2007 at 03:10 PM
It sounds as if the Auto Archive feature is enabled and is automatically moving the information to an archive file.
Posted by: Margaret | July 06, 2007 at 03:10 PM
Keisha:
I don't have an immediate answer for you, but I have found it very helpful to go to www.google.com and type in your problem (i.e. Appointments dissapearing in Outlook Calendar) then do a search. I have found the answers to many of my questions this way. I have sent an email to our Outlook 'guru' and if he has a answer I will post it here. Good Luck. Pam Wilson, Network Coordinator MIS
Posted by: Pam Wilson | July 06, 2007 at 03:11 PM
Check this out...
In Outlook - click on your calendar and then right click and go to properties.
Click on the AutoArchive tab. I would guess that you have "Permanently Delete Old Items" clicked. Try the "Move To" option and select the length of time you would like to keep your appointments in Outlook.
I hope this helps!
Tonya
Posted by: Tonya Oliver | July 06, 2007 at 03:40 PM
When you're in your calendar, on the far left under My Calendars, click on Calendar in Archive Folders and see if your past appointments are there. Hope it helps!
Betty, Admin. Assist. to Deputy Chief
Posted by: Betty | July 06, 2007 at 03:43 PM
We had this problem in our office as well. Does the calendar you're managing have more than one person able to make/accept appointments? If so, somebody may be deleting the meeting without knowing it.
Our boss has shared her calendar with 3 of us. When my boss gets a meeting request, the three "delgates" also get a copy to respond on her behalf. If Delegate A or the boss accepts the request and Delegate B or C delete the request, the meeting will disappear from the boss's calendar. It took some trial & error to figure out what was happening. We solved this by each creating a "Meeting Request" folder. If the boss or one of the other delegates responds to the meeting requests, it will show who and when on each of the requests. If we see it's been handled, we just move it to the "Meeting Request" folder instead of deleting it so the meeting stays on the calendar.
Hope that helps!
Posted by: Tiffany, Admin. Assist. to SVP | July 09, 2007 at 09:13 AM
Sounds like there is a problem happening with the exchange server. That or someone else has access to your calendar and is deleting appointments. Document any information you can and contact your IT Dept and let them know. Chances are they will replace your computer.
In the mean time, you will have to do things the old fashioned way. Keep a hard copy of your calendar with you and make changes on both the outlook version and your hard copy.
Hope this help!!
Teyah Y., Exec Asst to CFO
Posted by: Teyah | July 26, 2007 at 07:51 PM