Question: How should a
company welcome back a member of the military and say “thank you”...?
Let’s try this scenerio: Within a few hours of returning from military
training to his job at Target Corp., an employee was demoted. Then,
after he complained that the demotion violated the Uniform Service
Employment and Reemployment Act (USERRA), Target fired him. He was
willing to take a bullet for our country, so how did he end up becoming
a target in the workplace? (Patton v. Target Corp. D. Ore. 3/21/07).
The
employee’s USERRA claim cited discrimination and “failure to
re-employ.” The court let the discrimination claim go to trial, but it
tossed out the failure-to-rehire claim, noting that the employee “was
re-employeed following the National Guard training for a period of at
least one hour on the date of his return.” The court recognized that
USERRA includes no clarification as to how long an employer must
“re-employ” an employee who returns from military leave. In this case,
one hour may be enough to dodge a failure to re-employ claim. So how
then can a discrimination claim stay alive long enough to get before a jury?
What does this new ruling mean to you?
In
this case, the employee attended three weeks of National Guard training
before returning to his job. On his first day back at the Target, a
store manager and HR person greeted him with the news that he was being
demoted from a Group Leader II to a Group Leader I because he did not
“progress” well. Target contended that it had decided to demote him before he went on military leave but held off telling him until his return so as “not to interfere with his military training.”
Despite
being warned against it, the employee sent an e-mail to co-workers
about his demotion and new replacement. The employee also reached out
to a military-support group (Employee Support for the Guard and
Reserves) to assist him with reinstatement. The group contacted Target.
He next filed a complaint with the U.S. Labor Department. Three days
after a DOL representative contacted the company to inquire about the
situation the employee was fired.
Target argued it terminated
the employee because of the e-mail and performance issues. The court
did not buy the retailer’s version, noting that it must consider
several factors including the “temporal proximity” timeline between the
plaintiff’s military service and the adverse action taken against him
upon his return to work. Now, this discrimination claim is going to be
reviewed by a jury.
Lessons Learned ... Without Going to Court
- Discipline in real time.
Companies should provide immediate performance feedback to employees in
order to avoid any intervening issues, like military leave (or
pregnancy leave), from popping up and making the situation complex.
That’s how retaliation cases get started.
- Document without any discriminatory references.
Never document or make references to protected characteristics (age,
race, sex, etc.) or activities (military leave, whistleblowing, etc.)
in relation to an employee’s performance. Doing so can create an
inference of discrimination and/or retaliation. For example, avoid
documenting, “If she did not go out on military leave for so long she
could have been put up for a management position sooner.” Never connect
the two concepts together.
- Express no hostility about employees engaged in military duties. The
courts considers this kind of testimony and specifically in this case
they did. Allegedly, a Target manager made comments about how the
company should “recruit less from the military to reduce the company’s
exposure to personnel vacancies.” See the two concepts connected
together? (Target noted the Deaprtment of Defense has recognized it as
a “five-star” employer that frequently recruits from the military.)
- Look at your watches, calendars & sun dials.
Map out the protected leave dates (military, family, medical, etc.) and
the proposed employment action date(s) on a timeline. If you think they
look too closely connected, what do you think a sympathetic jury will
think?
- Try an “appreciative” welcome home approach.
What ever happened to the upbeat, happy,
“thanks-for-serving-our-county” welcome home handshake or party? Think
about this being the first response rather than the downer of an
adverse employment action followed by lawsuits, bad press and hard
feelings.