Mindy is a nationally recognized authority in EEO laws and is a contributing editor to the HR Specialist: Employment Law
monthly newsletter. She is highly regarded for her workplace compliance
training that “clicks and sticks,” because it is practical and
memorable. She is also the coauthor of the American Bar Association’s
bestseller and authority on civil rights training, “Case Dismissed! Taking Your Harassment Prevention Training to Trial."
The Society for Human Resources Management (SHRM) has recognized Mindy as one of its Top Ten Speakers nationally. She has trained extensively in all industries at all levels of the
workforce—from boardroom executives to managers and supervisors and to
hourly employees in union and non-union environments.
Question: Before firing or disciplining an employee for tardiness, ask yourself these two questions: Could he be covered under the Americans with Disabilities Act (ADA)? And, if so, how essential is his punctuality to the job?
While the ADA requires companies to make job accommodations for disabled workers, you don’t have to employ anyone who can’t perform the “essential functions” of the job. And on-time attendance is an “essential function,” right? Not necessarily, as the following case shows.
Case in Point: Tommy Holly, a paraplegic who uses a wheelchair, was an excellent employee at a Florida plastics manufacturing company for 17 years. He was sometimes late to clock in by a few seconds or minutes, typically because tables blocked his path to the time clock or he’d wait out rainstorms in the parking lot to prevent getting drenched.
The company informally accommodated his disability-related tardiness. But that all stopped when a new sheriff rode into town. The new HR manager introduced a no-excuses attendance policy that made absolute on-time arrival an “essential function” of every job. The new policy made no allowances for absences without a doctor’s note. Plus, the policy stated, “Employees with American Disability Act situations are not exempt from this policy.”
Holly was fired when his tardiness reached the policy’s cutoff number. Sometimes he was late one second, other times a minute or so. Under the policy, it made no difference. Nor was the HR manager swayed by Holly’s supervisors’ pleas to allow them to retain a hard-working team member.
Holly filed an ADA lawsuit, alleging he should have been accommodated. (Holly v. Clairson Industries, No. 06-13365, 11th Cir., 2007)A lower court initially dismissed the case, saying that strict punctuality, as defined by the company’s new policy, was an “essential function” of Holly’s job and that he failed to meet that requirement.
But the 11th Circuit reversed that ruling in a strongly worded opinion. It said disabled employees are entitled to accommodations, and the assessment must be done on a case-by-case basis. Employers have to prove attendance is an essential function, and this one will have to show how a one-second late arrival could possibly disrupt the workplace.
Lessons Learned … Without Going to Court
While attendance is important, refusing to allow disabled employees some legitimate leeway is a sure way to the courtroom.
Before you adopt a strict no-excuses tardiness policy, make sure you consider the special problems of your disabled employees. You can’t just declare that being on time is an essential function of every job and leave it at that. You have to prove that an employee’s occasional tardiness has an undue hardship on your organization.
Final tip: If you’ve been informally accommodating a disabled worker in any way, be wary of pulling the rug out. Courts don’t look kindly on employers who retract accommodations.
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