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What’s in a title?

Question:  “What is the preferred (or most common) title for someone who reports directly to an assistant general manager: administrative assistant or executive assistant?” — B.J. Carroll


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14 Responses to "What’s in a title?"

 
My Name
said this on 07 Nov 2008 12:45:34 PM EST
I believe the general rule is Executive Assistant if you are supporting a VP or above, Administrative Assistant for below the VP level.

 
Kutty
said this on 07 Nov 2008 1:19:25 PM EST
Secretary covers it all! Keep it simple. It still conveys the message.

 
The Executive Assistant
said this on 10 Nov 2008 3:50:28 PM EST
Would you call a Dr a Nurse or a Nurse a Dr? There are varying differences between a secretary and an executive assistant.

 
Sarah Myers
said this on 07 Nov 2008 1:57:35 PM EST
I think it really depends on the company. Most companies have standards for this; for example, in our company, anyone who assists a "Head of" or above can be promoted into the Executive Assistant title. Anyone below that level can be an Administrative Assistant or a Senior Administrative Assistant.

 
Pat
said this on 07 Nov 2008 2:04:18 PM EST
While we are on the subject of titles, one I would like to see go away is "Admin"! I picture someone popping gum and filing her nails! I much prefer Assistant since it more accurately describes what we do.

To address the question, I believe an Executive Assistant would report to the General Manager, not the Assistant General Manager. In my experience, "Executive Assistant" usually indicates an assistant to an executive. I suppose it really comes down to what your company guidelines say regarding titles.

 
Christine
said this on 07 Nov 2008 2:11:24 PM EST
In my company, the title Executive Assistant applies to those that report to VP's or higher. All others are Administrative Assistants.

 
Miriam M. Cook
said this on 07 Nov 2008 2:44:09 PM EST
B.J. In my experience, Executive Assistants report to VPs (all variations), Presidents, Co-Presidents anyone in the Executive positions in the company. The Upper Tier of the Organizational Chart.

Administative Assistants report to Managers, Directors, General Managers and so forth. Normally, the 2nd Tier of the Organizational Chart.

However, if the General Manager is the highest tier of your company's organizational chart then the person would be an Executive Assistant.

This is set up as a promotional ladder for administrative staff members.. if I'm not mistaken the path is, Receptionist, Secretary, Administrative Assistant, Executive Assistant (normally is the highest). However, once the person reaches that level they normally evolve into a position of more responsibility such as Associate and/or Office Manager.

I hope this helps.

 
Annonymous
said this on 07 Nov 2008 3:24:05 PM EST
Pat -- your perception of "admin" made me giggle! Perhaps you got that perception from watching the movie "9 to 5"?! (Maybe Administrative Assistant was a mouthful and someone shortened it to "admin".)

Generally, I agree with Sarah that it is dependent on the the company's size and structure. I also agree with Miriam that an admin's title denotes the organizational level. I also think an admin's title should reflect the job responsibilities of the position. (A look at the salary wizard on salary.com provides some basis for the various support titles.)

 
Jocelyn
said this on 10 Nov 2008 8:17:56 AM EST
Admin Asst, because executive is an asst for much higher up than a general manager, so the work is generally more demanding and they handle more sensitive company information.

 
Freda
said this on 10 Nov 2008 2:35:11 PM EST
I work for a U.S. Business Unit of an international company. My boss is an Executive for the company - his title is Senior Vice President. He is actually an officer for several of our insurance carriers. From my 27 years of experience, I would say that the person would be an administrative assistant.

 
Jean Poniske
said this on 14 Nov 2008 3:22:06 PM EST
I work for a VP and in our company I am an Administrative Assistant though I do the work of an Executive Assistant. In our company the only Executive Assistants work for Sr. VP's and above.

 
Anonymous
said this on 14 Nov 2008 3:31:35 PM EST
Is there someone in your company (HR perhaps) that you could address your question/concern to?

I don't imagine that employees are allowed to "title" themselves - so this would be for your own knowledge and possibly for you to address if you feel you are not properly titled?

 
Jessica
said this on 14 Nov 2008 4:04:17 PM EST
I have noticed over the years that we as "admin's" have had a tough time arguing the proper name for title sake. I have been referred to as a secretary, administrative assistant, office manager, though I never minded as long as my pay reflected correctly on my check. My proper title is Senior Executive Assistant. According to Office Team, and for your viewing pleasure, I present to you the Administrative Position Titles in order. (Please remember: each company size, pay and requirements for this type of work differ.)

1. Senior Executive Assistant 2. Executive Assistant 3. Senior Admin Asst. 4. Admin Asst. 5. Senior Office/ Facilities Mgr 6. Office Manager 6. Human Resources Asst. 7. Marketing Assistant 8. Sales Assistant 9. Mortgate Asst 10. Research Assistant 11. Project Coordinator 12. Project Asst ...........so on an so forth.

Hope this helps....

 
Marie
said this on 14 Nov 2008 4:28:48 PM EST
Generally, titles, job descriptions, pay grades, and pay ranges are determined by the HR department. It is their job to conduct outside studies on behalf of your employer that help define these areas and to keep things fair and legal. The HR department should provide employee guidelines and a host of other services that help you understand your job and what is expected of you.




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