Admin Pro Forum
Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.
Question: What's your dream job? If you could wave a magic wand and take on any job -- in any profession -- you wanted, what would it be? -- Alice Bumgarner, Editor
Question: I keep hearing about people who are "virtual" admins, and that this is supposed to be the new hot job in the future.
Has anyone had experience being a virtual admin? How did you like it/not like it? Where can I get more information? Thanks! -- Mary from Wisconsin
Question: Tell us about the best holiday season party you ever planned for your office. What food, games or decorations made it memorable?
We’ll publish the best ideas in an upcoming issue of Personal Report for the Administrative Professional.
Thank you! -- Alice Bumgarner, Editor
Question: I use Excel to post and track updates on an action-item log that I maintain for our weekly meetings. It has seven columns and is laid out in landscape format. Lately, I've run into a problem with the text not wrapping.
It starts out OK, but if the verbiage gets too long, it stops wrapping inside the cell. It sometimes looks OK in the spreadsheet, but cuts off the text on the right-hand side of the cell.
I tried expanding the cell horizontally -- and vertically -- but nothing helps. It was suggested that I post the updated notes in the row directly below, but if I do a filter on all closed action items, the second cell directly below the original doesn't show up.
I'm considering posting my action-item log in another program, i.e. Word, but I'm wondering if I should consider another software program. Excel and Word are the only two software programs I have; anything else would need to be purchased.
I need something that will allow me to add very lengthy verbiage in one cell and still print out, so all can be seen.
Thanks. -- Susan
Question: What do you do when department heads do not communicate major changes in the department to the administrative assistant? It's frustrating to not ever know what people are thinking and talking about behind closed doors until the very last minute. -- Carolyn
Question: When reviewing appointments or meetings scheduled by others on the Microsoft Outlook calendar, is there a way to identify who scheduled the event and when? -- Anonymous in Los Angeles
Question: I am one of two admins in a small department. We cover for each other on days off, lunch hours, etc.
I am considerably busier than she is--both professionally and personally--and try to make good use of any downtime at work. I'm involved in a fundraiser, have elderly parents, have a busy household and work out.
As she is seldom busy, she chatters constantly throughout the day about anything and everything, which I find a total distraction and completely irritating. Two other co-workers feel the same way I do.
I'm not sure what to do about this. I've tried not looking up from my work much while she's speaking, but she doesn't get the hint. She's also very nosy and gossipy. If she hears something I say on the phone, she'll ask about it. She occasionally looks at my computer screen over my shoulder and makes comments.
I just don't know what to do. I don't want to alienate her, as I need her cooperation in this department. I just want her to cut down the chatter and mind her own business.
Any suggestions? Thank you. -- Anonymous, Boston
Question: I happen to be a young manager in an office of around 70 employees. We try to keep a family-type atmosphere, in which we encourage "open" working relationships with managers and staff, but keep away from managers and employees becoming buddies.
I find that most employees respond to a manager who is more of a leader; who listens and responds to valid concerns.
I have great working relationships with the majority of staff, except for two 50-year-old women. These two staff, I have "heard" through the grapevine, have an issue because I am younger than them.
The thing I am confused about is that their behavior is more immature than that of other, much younger employees. They gossip, pout when they're talked to about valid concerns of mine, have lazy work habits, are nice as pie when I am around, etc.
I was wondering if there's a way to work it out in which I can change their behavior. Or, are they never going to respond to my direction and discipline merely because of my age?The owner of the company is tired of their behavior and agrees that they aren't going to work out here. So, do I give up? I hate to throw in the towel without trying, but I am tired, and they should know how to behave. -- Jocelyn
Question: We work in health care as executive assistants to support VPs and their directors and are looking for sources of pay-scale information.
We have researched our state's Department of Work and Economic Development, IAAP, the U.S. Dept. of Labor and Statistics, a local hospital within our region, jobsearch.com, salary.com and payscale.com.
We realize that health care salary scales are usually pretty rigid and, in many cases, well below those of other businesses. Are there any other sources that anyone would recommend? -- Anonymous in Missouri