Question: Our company has been through four major acquisitions in the past 8 years,
most recently a year ago. All employees have lost faith in the
executive team due to corporate flavor of policies and standards being
changed constantly with each new acquisition.
Most recently, an
employee who is well liked by all tendered her resignation after 28
years of service because she disagreed with her supervisor's review of
her. (She thought she should have received "Above Standard" ratings on
each item but didn't.) This started a rumor that the executive team
(of which HR is a part) fired her, which was not the truth. She gave
the executive team an ultimatum and they did not meet it because the
review was a good and fair review.
There was a silent protest with all employees not of the management team wearing a circle with "28"
inside on their shoulders. The employees are very vocal in their
displeasure, stating that they will never believe what the executive
team says ever again, and there has been quite a lot of gossip and
innuendo, with most of the executive team being ostracized.
How do you approach this? The employees whom HR has spoken to state that there is nothing that HR can
do to make this better. Do we review standards for comportment in the
workplace again? Get in front of them, send out a questionnaire so
they can voice their grievances? (They will not use the suggestion
box.) How would YOU handle this situation? -- Anonymous