Admin Pro Forum

Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.

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Question: Immaturity in our small office has caused a big problem here from the top down. One co-worker shot another with a BB gun in front of the company president. They were just being silly & clowning around. These people are older than 22 & younger than 45.

Any advice?  -- Anonymous

Question: Our firm just started a book club in January. We decided to read one book per quarter. It's August already, and getting people to join the teleconference recently for the SECOND book was comparable to pulling teeth.

I was not the person who started this club, but I certainly hate to see it end before it's had a chance to succeed. So, if any of you have ever had a successful book club in your firm, could you please share your ideas and I'll pass them on and see if they can work for us, too.

Thanks in advance for any and all suggestions.  -- Gwen

Question: I'm wondering how many admin/executive assistants other firms employ. We have 40 "managers" of different levels, with 3 Executive Assistants to support them, plus a receptionist. My own position, in addition to being the assistant to the president, the controller, and the assistant controller, includes marketing, IT assistance and office management.  I feel that my company needs more admins, but I am having a difficult time convincing upper management.  What is the average number of admins per manager at your company? Does your company only have admin support for upper management?  -- Cathy

Question: I'm planning to take a course on computer design this fall, but I'm not sure that's a career path I want to pursue. I love my job now but want to further my learning. Any suggestions on what kind of coursework would allow me to explore my passion for art and design but would not steer me away from the job I love?  -- Confused

Question: I have to create a single detailed schedule of several major projects to be completed over the next several months. What's the best software to use: Excel? Outlook?  -- Novice in Virginia

Question: Any suggestions on how to perk up a boss who is being pulled into the pits of despair by a negative-thinking company president?

My boss has always been easy-going, but I can see the stress building up.

The company business is doing well. I don't know how to turn my boss away from the "dark side."  -- Anonymous

Question: My company has never had an official, organized system for presenting any type of employee recognition. But now, we are recognizing two employees at the same time for their tenure.

My question is: How do I actually (physically) present a trophy and certificate to employees who have reached milestones with our company? Do I make a speech for each one separately? Do I hand each person their trophy? Do I open each presentation package and hand them their certificate of recognition, then their gift certificate? I’m at a loss.

Thank you in advance!  -- Jean in Kansas

Question: I have found several resources when it comes to multiple bosses. In my situation, we have two Administrative Assistants for one boss.

What is the best way to handle two assistants? Should there be a division of responsibilities or should they do the same thing? If there is a division, how do you handle one Admin feeling less valued? I feel that one Admin Assistant is all that is needed to take care of most everything.  -- Kelleen

Question: I am attempting to get information as to how other organizations are maintaining personnel files, medical files, workman's comp files, training files, etc.  All recommendations and current procedures your company follows would be greatly appreciated.  -- Jennifer

Question: I know someone posted earlier about having a boss with ADD/ADHD. What about when the person diagnosed with ADD/ADHD (combined inattentive/hyperactive type) is the executive assistant herself?

I would be interested in knowing what employer-provided (under the ADA) accommodations have helped other admins with this disorder to do their jobs better/more effectively.

Our responsibilities as admins are often focused on being able to multi-task, keep organized, prioritize, remain on time with projects, remember names/phone numbers, and keep focused ... all of which have to happen simultaneously, sometimes. All of these are significant challenges for someone with the disorder and who has issues with short-term memory, keeping track of time, finding/organizing files and remembering information after being distracted by someone/something else, etc.  -- Anonymous

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