Admin Pro Forum

Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.

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Question: “This question is about the Stationery feature for e-mails in Windows. In Windows XP, Outlook Express, I was able to set up many stationery options. But I now have Windows Vista, Windows Mail, and I have been unable to set up the stationery feature for my e-mails. Does anyone know how to do this successfully?”  -- Robbie
Question: "I'm sympathetic with employees who have to juggle work and child care. But it becomes a distraction when employees bring in their kids for a couple hours (or longer on school holidays or summer). And it doesn’t set a professional tone. Does your company have any policies or procedures to handle kids in the office?” – Kristin, New Jersey
Question: "I keep a 'master calendar' for my boss that I want to be shared with her at all times. We currently use Microsoft Explorer to do this. Does anyone have any suggestion for software that would allow this?" -- Susan Marvin
Question: “I’m searching for tips on how to handle co-workers who steal, tweak and execute others’ ideas and then smile with glee when receiving recognition for it. How should I handle it? Should I keep my ideas to myself and only share them with upper management or in a group setting where I’ll receive the credit?” —Lisa
Question: “I’m having a hard time finding training programs for administrative assistants. Can anyone suggest training/skill-building programs in the Austin, Texas, area?” —Tonia Bouldwin
Question: “I need to set up a scheduling/tracking calendar for conducting performance appraisals, so I’ll know when each employee’s appraisal is due. Any ideas?” —Anonymous
Question: “Can anyone suggest a good software program or site where I can learn to create a web site?” — Ina Piner-Givens
Question: “I’m looking for suggestions for outside team-building exercises for a small group of three employees. All exercises seem to be for larger teams. Our company budgets $150 per quarter for such events. Thanks.” – Susan
Question: “Our administrative employees – fiscal, HR, data, support – are grouped together in a separate unit and we have contact with the public as well as potential employees. My question: I feel I’m the only person in an administrative role who projects any level of professionalism. Some people wear skin-tight denim capris, tank tops and flip-flops. Others apparently wear whatever happened to be lying on the chair beside their bed. How do you recommend – besides being an example (which hasn’t worked thus far) – improving the professional image of this unit?  (FYI, we don’t have a dress code.)” – Lisa
Question: Recently, I accepted a very challenging new position with my company. I will be supervising five receptionists/secretaries, two at one site and three at another. I will be traveling between the offices each week. This is my first supervisory position. I’m hoping my fellow AdminPro Forum readers with supervisory experience can offer advice on how to lead a group and how to supervise staff located at multiple locations. — Anonymous
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