Admin Pro Forum
Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.
Question: We regularly have events or meetings at our workplace where we serve food and then allow employees to eat any leftovers.
But we have employees who run to “pile” food on their plates as if
they had not eaten for days, placing food in their lunch boxes to take
home to their families, and simply not considering others waiting in
line to get something to eat.
How can I write a professional, companywide e-mail detailing the
need for manners when eating any catered leftovers? - Isela Rosales.
Question: We post all of our open staff positions on our web site. Is there a law
or at least guidelines that require a job to be posted for a certain
amount of time? We post jobs for five days but if they are
underutilized for minorities, we leave them posted for 10 days. No one
knows why. - Dreyfus.
Question: I am looking at setting up a record-retention policy, and I’m wondering
how many companies have one in place. Also, do you know a good,
reliable source where I could find such a policy? I did some research
and found different retention years for the same document. We are
private non-profit agency located in Minnesota. - Jasmine
Question: As the purchasing assistant, I have been handling our agency’s phones
for more than five years. This duty will soon be transferred to our IT
people. This is definitely NOT a problem; I’ve got enough on my
plate. I’m just curious to see how other companies work it all out. -
Question: My company is looking for a permanent part-time person for two days a
week. The job description is filing, scanning and backing up the
receptionist. We are not having much luck finding someone for the
position. The applicants we’ve spoken to seem overqualified, and we
think they will get bored easily. Any suggestions? We are in Orlando,
Florida. - Anonymous
company will not allow administrative professionals to have their own
business cards. We must use our superior’s card and write in our names.
Since they won’t budge, I would like to know the proper way to add
an admin’s name to the card so others know who the person is and how to
contact the individual. Should the name be added to the front or the
back and where should the admin write in the contact information? -
Question: We have
a company policy that does not permit employees to make/take personal
phone calls during business hours without a supervisor’s permission. I
have an employee who has been warned verbally and in writing for
abusing the policy.
Co-workers have complained that the employee makes personal phone
calls while I am out of the room. My supervisor informs me that either
myself or another supervisor must catch this person making the personal
If I leave the room and come back and suspect that a personal call
is being made, the person pretends that she is talking to a customer.
(This person is a customer service rep.) I am looking for any advice on
this situation. - Darlene
Question: I will be attending a conference next week, and the program says
“business casual.” Should I wear a jacket, or just pants and a blouse? -- Anonymous
Question: I need to send a thank you letter to the families of some of our team
members who have been working extra long hours on a specific project.
This letter needs to tell the families how much we appreciate their
"spouse, mom, dad, etc." spending time away from their family. Got any
templates along those lines? I was hoping not to have to start from
scratch. -- Caron Nugent
Question: I am currently employed in Southern California, but I am looking for
employment in Dallas, Texas. I am an executive assistant and have an
excellent work record. I have applied for many jobs online that I am
completely qualified for, but I don't get any feedback. I believe this
is because I am not located in Texas. If I found employment in Texas, I
would give notice immediately here and move within two weeks. Is there
any way to find employment before relocating? -- Help