Admin Pro Forum

Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.

Question: “I have an employee who was three weeks into his FMLA (Family Medical Leave Act) approved leave when we had a reduction in work force. I believe we followed all protocol on this termination, but now we are faced with the ex-employee expecting to use the LTD (long-term disability) program. I explained this was not a benefit after termination but I am not sure we can stop this benefit without violating ERISA (Employee Retirement Income Security Act). We did offer this benefit as part of the hiring process and the employee has a good argument. Do we go back and allow this one employee to use the LTD program?” — Susan
Question: “Our company has a tuition reimbursement program and I've inquired about taking advantage of that little-used benefit.  (I'm currently an executive secretary with 10-plus years’ experience, and I'm ready to finally get my degree.) My managers have requested a "marketing package" to sell them on it.  (I work in the corporate executive offices, and I plan to work toward a BS degree in business administration.) How should I market myself and what should I include?” — KNL
Question: “What are the right questions to ask candidates during interviews for administrative aide positions to find out whether they have the technical skills necessary for the job? During the interview, I try to get a good feel of their abilities to perform a specific job. Most claim they have the skills, but when tested, fail or fall well below the expected scale.” — Jonnie Barkley
Question: “My boss wants me to create an employee recognition program for our team. I have the basics, but I’m looking for other ideas (small gifts, inspiring quotes, etc.). Any suggestions on what’s worked for others? Or any ideas for web sites or other resources that can help?” -- Brenda
Question: “I work in an office with all men. My boss is wonderful except he forgets that I’m part of the team, too. For example, he recently gave all the guys a hooded sweatshirt with the company logo, but he failed to give me one. I don't want to sound selfish, but I’d like to have one. What’s the best way to handle this situation without sounding greedy?"  -- A team member, too
Question: “I am interested in knowing how other firms handle vacation and sick accruals, and if accrued sick leave hours are paid out at termination.” — Peggy
Question: “We are trying to put together a handbook for our administrative assistant staff. From your experience, what should we include in it?” — Cindy Miltgen
Question: “Are online degrees (from accredited institutions) being viewed as equal to classroom earned degrees by employers, HR professionals, hiring managers?” — Suzanne M. Williams
Question: “We need to address an issue regarding a company dress code. Can you offer any guidance?” — Eva Arche
Question: “I work in an office with two other women.  One woman makes comments about what’s being said while the other person is on a telephone conversation. I realize that it's hard working in close proximity and we hear each other’s phone conversations. How can we politely tell this woman not to add her comments while one of us is on the phone?” — Margie Jimenez