Admin Pro Forum

Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.

Question: “What are the right questions to ask candidates during interviews for administrative aide positions to find out whether they have the technical skills necessary for the job? During the interview, I try to get a good feel of their abilities to perform a specific job. Most claim they have the skills, but when tested, fail or fall well below the expected scale.” — Jonnie Barkley
Question: “My boss wants me to create an employee recognition program for our team. I have the basics, but I’m looking for other ideas (small gifts, inspiring quotes, etc.). Any suggestions on what’s worked for others? Or any ideas for web sites or other resources that can help?” -- Brenda
Question: “I work in an office with all men. My boss is wonderful except he forgets that I’m part of the team, too. For example, he recently gave all the guys a hooded sweatshirt with the company logo, but he failed to give me one. I don't want to sound selfish, but I’d like to have one. What’s the best way to handle this situation without sounding greedy?"  -- A team member, too
Question: “I am interested in knowing how other firms handle vacation and sick accruals, and if accrued sick leave hours are paid out at termination.” — Peggy
Question: “We are trying to put together a handbook for our administrative assistant staff. From your experience, what should we include in it?” — Cindy Miltgen
Question: “Are online degrees (from accredited institutions) being viewed as equal to classroom earned degrees by employers, HR professionals, hiring managers?” — Suzanne M. Williams
Question: “We need to address an issue regarding a company dress code. Can you offer any guidance?” — Eva Arche
Question: “I work in an office with two other women.  One woman makes comments about what’s being said while the other person is on a telephone conversation. I realize that it's hard working in close proximity and we hear each other’s phone conversations. How can we politely tell this woman not to add her comments while one of us is on the phone?” — Margie Jimenez
Question: “I am in charge of rewarding up to 150 employees at our Appreciation Day BBQ. To receive an award, employees must know the organization’s Core Values (similar to a mission statement). Any suggestions on how to test the employees’ knowledge and reward those who know the three Core Values? How can I bring up the subject in a casual environment, yet stress the importance of the topic?” — Deb
Question: “Is there a tactful—and most importantly—legal way to suggest that someone take time off when she is not able to properly perform her job due to a medical issue? We have an employee who developed Bell’s Palsy. It has affected her speech and one eye, making it very difficult for her to see and speak. Her primary job is to call on clients and research the Internet. Although we appreciate her dedication, she is stressing herself out because no one can understand her.  We feel that if she took a couple days off and rested, her recuperation would be that much quicker.” — Louise