Admin Pro Forum

Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.

Question: “What do you use to easily remove old labels from file folders designated to be re-used?” — Karen Dow
Question: "I need a user-friendly org chart software that will convert or copy easily to PowerPoint. Any suggestions?" — Alicia Vandgrift

Question: “I work for a government agency that coordinates our service delivery with private industry partners. Because of this partnership, we have staff in our building who are not state employees and answer to different management. The dress code in our building is “business casual,” and the partners agreed to this policy. How do I address women who wear inappropriate low-cut blouses and very short skirts?  Approaching the appropriate supervisor hasn’t helped.  The “corporate culture” in that company is different from our state agency. Should I go to our administrator?  Am I making too much of this?  The purpose of this partnership is to help lower-income and unemployed people find jobs, or career advancement, through job search activities, training, résumé and interviewing skill coaching. I don’t see this as setting a good example to our clientele. — Rita
Question: “I work for a small firm and we receive calls from telemarketers who use the president’s first name, asserting that they know each other.  My boss has given me the liberty to gain as much information about the call in order to prepare him for it, or to end the call.  How do I achieve this task nicely and  professionally?” — Designated call screener
Question: “I currently work full time, but I would like to reduce my schedule to 32 hours per week, working four, eight-hour days. (I am 65 years old.) I am able to complete my duties in this time frame, as I know what is needed and how to get it done in the shortest time. I have presented this proposal to my manager twice in less than six months, stating that I would be willing to "occasionally" work more hours or five days a week when needed. My manager has not responded.  Do you have any suggestions or comments?” — Anonymous
Question: “I have enrolled in a community college to obtain a project management certificate. Looking at job bulletins, I find that some companies are seeking administrative professionals with this type of training. Do you think this is an in-demand skill that will accelerate my career?  Do you have this type of training or are thinking about professional development in this area?” — Sharon
Question: Administrative Professionals Week is April 19-25, and we’re collecting a list of the craziest things bosses have asked administrative assistants to do. What’s the most unusual or bizarre thing you’ve been asked to do?  Give us your best stories. We’ll compile the best and publish them in our Administrative Professional Today newsletter in April.— Forum editor
Question: “I want to let a new employee know that his predecessor’s work was below our standards. Should I give the new employee a sample of previous work and tell him or her that is our standard expectation?" — CJM
Question: “I have been trying to find an administrative manager job description, but I'm not having much luck. I would like to work with my company on changing my position to an admin manager. Does anyone have a sample that I can use?” — Anonymous
Question: “I have been in my position for 14 years. It has evolved tremendously, due in part to my suggestions for improvement, desire to be a team member, and dedication to the mission of our agency and to the four administrators I work for. I will be looking at retirement in a few years and would like to develop a “standard operating procedure” so that my successor (most likely from outside the agency) will have something to fall back on. Where and how do I begin? Are there any guides?”— Jean Shutts