Admin Pro Forum

Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.

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Question: “I supervise a clerical worker in my department. She has difficulty knowing where to file folders with only initials or those that begin with a numeral, e.g., CPP or 3M.  She mixes them in anywhere. I have tried to explain "filing etiquette," but she tells me she knows how to file. Can you give me pointers?  Is there a new acceptable way to file?” — Robin

Question: “I've just learned the mail merge application on Microsoft Office/Word 2003. After the salutation, the software automatically inserts a comma (i.e., Dear Mr. Jones,). I was taught to use a colon rather than a comma.  Now that we are in the 21st century has the colon been dropped in favor of the comma? My mail merge will not let me substitute a colon for a comma.” — Anonymous

Question: “I've just learned the mail merge application on Microsoft Office/Word 2003. After the salutation, the software automatically inserts a comma (i.e., Dear Mr. Jones,). I was taught to use a colon rather than a comma.  Now that we are in the 21st century has the colon been dropped in favor of the comma? My mail merge will not let me substitute a colon for a comma.” — Anonymous

Question: “A co-worker has sent a companywide e-mail inviting employees to attend a morning prayer and Bible study on company premises prior to work hours. Is this allowable by law?”  — Anonymous

Question: “A co-worker has sent a companywide e-mail inviting employees to attend a morning prayer and Bible study on company premises prior to work hours. Is this allowable by law?”  — Anonymous

Question: “Does anyone know how to stop pagination at a certain point in a Word document? I’ve had to do this many times, but every time is difficult and time consuming. I type multisection documents and in the final section, I need to stop page numbering. I know you must undo the “link to previous,” but I have to fight with it for a long time before I can get it to work. I’d like a simple, quick or easy way to do it, but I would settle for just knowing step-by-step how to do it right each time without having to fight with it for an hour or more.” — Diana

Question: “Does anyone know how to stop pagination at a certain point in a Word document? I’ve had to do this many times, but every time is difficult and time consuming. I type multisection documents and in the final section, I need to stop page numbering. I know you must undo the “link to previous,” but I have to fight with it for a long time before I can get it to work. I’d like a simple, quick or easy way to do it, but I would settle for just knowing step-by-step how to do it right each time without having to fight with it for an hour or more.” — Diana

Question: “What should I do about a co-worker who takes advantage of a boss-less office?  My boss's main office is in Massachusetts, but she also manages my two-person office in New York remotely.  This requires a large amount of trust from my boss.  My co-worker, however, walks into the office late, but leaves on time every single day. Plus, she stops working 10 to 15 minutes early to use the restroom, shut down her computer and pack up. Further, she constantly makes personal calls on the office phone, which we share!  I know that if my boss were here, my co-worker would not be conducting herself in this manner.  How do I bring this to the attention of my boss without appearing like a troublemaker?” —Jamie

Question: “What should I do about a co-worker who takes advantage of a boss-less office?  My boss's main office is in Massachusetts, but she also manages my two-person office in New York remotely.  This requires a large amount of trust from my boss.  My co-worker, however, walks into the office late, but leaves on time every single day. Plus, she stops working 10 to 15 minutes early to use the restroom, shut down her computer and pack up. Further, she constantly makes personal calls on the office phone, which we share!  I know that if my boss were here, my co-worker would not be conducting herself in this manner.  How do I bring this to the attention of my boss without appearing like a troublemaker?” —Jamie

Question: “What networking groups are best for someone with administrative support responsibilities that include a great deal of marketing? How can I tell which networking groups are best for me?” — Kathy Barnes

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