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Admin Pro Forum

Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.

Question: “We have had monthly admin meetings for the past six months. The senior admin is now asking for our input about how and what should be discussed during those meetings. I'm curious as to what other admins do in their meetings. What do you discuss?” — Barb

Question: “I recently received a performance review from a new manager. I don’t agree with the results and received minimal feedback on my performance. I refused to sign the performance review, and I wrote my comments as to why. If called by the division head or HR to explain my comments, how should I respond?” — Anonymous
 

Question: “I recently received a performance review from a new manager. I don’t agree with the results and received minimal feedback on my performance. I refused to sign the performance review, and I wrote my comments as to why. If called by the division head or HR to explain my comments, how should I respond?” — Anonymous

Question: “Should I say something when I notice employees aren’t managing their time wisely? Often, they socialize with co-workers, with family, make personal phone calls or browse the Internet. I’m not a manager or a supervisor. I’m an administrative assistant to multiple departments and I often find myself doing the work of other co-workers when they should be doing it on their own. Also, should I log this sort of behavior? — Anonymous

Question: “Should I say something when I notice employees aren’t managing their time wisely? Often, they socialize with co-workers, with family, make personal phone calls or browse the Internet. I’m not a manager or a supervisor. I’m an administrative assistant to multiple departments and I often find myself doing the work of other co-workers when they should be doing it on their own. Also, should I log this sort of behavior? — Jennifer Kaddi

Question: “I work for a rural hospital and struggle every year on the best way to track and file nursing competencies. Does anyone have any ideas on how to track nursing competencies easily by using software such as Excel?” — Tracy Fehd

Question: “I work for a rural hospital and struggle every year on the best way to track and file nursing competencies. Does anyone have any ideas on how to track nursing competencies easily by using software such as Excel?” — Tracy Fehd

Question: “Our company has a MySpace page and employees are invited to join. One associate made derogatory comments about a co-worker on his MySpace page, which turned up on the company page. We have clients reviewing this site. How should we handle it? What etiquette tips can we share with associates? Can the company or the employee request that the negative comments be removed?” — Anonymous

Question: “Our company has a MySpace page and employees are invited to join. One associate made derogatory comments about a co-worker on his MySpace page, which turned up on the company page. We have clients reviewing this site. How should we handle it? What etiquette tips can we share with associates? Can the company or the employee request that the negative comments be removed?” — Anonymous

Question: “Our organization will start a performance-based management for all employees in 2010.  We are to select two goals that are Specific, Measurable, Attainable, Realistic and Timely.  As an executive assistant to a senior-level executive in a large organization, I find it difficult to define specific and measurable goals. I schedule meetings, make travel arrangements and generally manage the people traffic for my boss's attention, but I don't see those duties as measurable.  Does anyone have suggestions for adding specific performance goals for an administrative support professional?” — Karen Bryant