Admin Pro Forum

Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.

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Question: "My team is responsible for creating a binder for our monthly board meetings. We have to set deadlines, collect reports from several departments, assemble the contents and overnight them. One department is always overdue with their reports, usually because customers are late getting essential information to them. We always give this group a grace period, but it pushes my team to work late.  My boss suggested shipping in two phases: first with reports that come in before the due date and the second with those that come in after. Any other good ideas to maximize our efficiency? -- Bright Idea Seeker

Question: "My team is responsible for creating a binder for our monthly board meetings. We have to set deadlines, collect reports from several departments, assemble the contents and overnight them. One department is always overdue with their reports, usually because customers are late getting essential information to them. We always give this group a grace period, but it pushes my team to work late.  My boss suggested shipping in two phases: first with reports that come in before the due date and the second with those that come in after. Any other good ideas to maximize our efficiency? -- Bright Idea Seeker

Question: “My boss is always running late for appointments and meetings. I am the one who has to call and explain his tardiness or cancel a meeting. Sometimes, this involves canceling multiple times with the same person. I don’t know if I should be apologetic on his behalf, since it’s frequently the same group of people.  I’m sure they are getting tired of it.  What are some suggestions for handling this?” — Anonymous

Question: “My boss is always running late for appointments and meetings. I am the one who has to call and explain his tardiness or cancel a meeting. Sometimes, this involves canceling multiple times with the same person. I don’t know if I should be apologetic on his behalf, since it’s frequently the same group of people.  I’m sure they are getting tired of it.  What are some suggestions for handling this?” — Anonymous

Question: “I’m a young executive secretary. I like my job now, but wonder what career opportunities the profession would offer in the future. What should I do to build my career skills? Is this a good field for the younger generation?" — Anonymous

Question: “I’m a young executive secretary. I like my job now, but wonder what career opportunities the profession would offer in the future. What should I do to build my career skills? Is this a good field for the younger generation?" — Anonymous

Question: “I’m always looking for time-savers. What are your favorite keyboard shortcuts that you use every day?” – CN

Question: “I’m always looking for time-savers. What are your favorite keyboard shortcuts that you use every day?” – CN
 

Question: “I work for an accounting firm with about 65 employees. We have a receptionist, and her sister (Sue) is her back up. Sue has other job duties as well. Myself and another admin process all of the tax returns, financial statements, letters and all other support duties. When the receptionist or Sue is out, it is my job to back up Sue.

I have complained several times that doing all of my work and Sue’s work is too much.  When Sue is in the office, she doesn’t like to answer the phone so she waits for someone else to answer it; she doesn’t like most of her job duties, so she wonders around and I am told that I need to do her work. When I am out, Sue does not have to do my job. Favoritism seems to be at play here, so how should I handle the situation?” – Numbers not adding up

Question: “I work for an accounting firm with about 65 employees. We have a receptionist, and her sister (Sue) is her back up. Sue has other job duties as well. Myself and another admin process all of the tax returns, financial statements, letters and all other support duties. When the receptionist or Sue is out, it is my job to back up Sue.

I have complained several times that doing all of my work and Sue’s work is too much.  When Sue is in the office, she doesn’t like to answer the phone so she waits for someone else to answer it; she doesn’t like most of her job duties, so she wonders around and I am told that I need to do her work. When I am out, Sue does not have to do my job. Favoritism seems to be at play here, so how should I handle the situation?” – Numbers not adding up

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